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Has anyone else noticed the glitch booking Lufthansa flights with Aeroplan miles lately?
The glitch occurs when one attempts to book available Lufthansa First or Business class space using the Aeroplan website.
When you first find availability using Aeroplan’s website or ExpertFlyer, all looks well.
Spotting The Glitch
When you click “select” you are directed to the booking page. The “Book” option is shown but is not available to select the flight.
Aeroplan Agent’s Response
The first Aeroplan agent responded that their system is showing phantom availability on Lufthansa. So I hung up and called back. The second agent responded with the same phantom availability issue. Then I checked into using Aeroplan miles for flights with Swiss the Aerplan agent came back with the same response, no availability due to phantom availability.
I contacted Aeroplan and they are aware of the issue. They stated they are “working” on fixing it as we speak and stated they’ll have it fixed soon.
It used to be a lot more fun to use Aeroplan miles than it is now.
Has anyone else, that still has Aeroplan miles, run into this problem lately with Aeroplan?