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My Briggs & Riley Warranty Bag Repair And Carry-On Giveaway

My favorite business travel bag is the 21 inch one-touch carry-on by Briggs & Riley. It is small enough to fit in tight spaces, but It is also expandable to carry extra items during long periods of travel. So when Briggs & Riley asked if I wanted to give away one free carry-on to Points, Miles & Martinis readers, of course I said yes. We get to share a personal story about our Briggs & Riley carry-on and give one lucky reader a carry-on of their choice from any Briggs & Riley collection.

My Personal Experience With Briggs & Riley Warranty

One of the reasons I love my Briggs & Riley is because they stand by their warranty. After three long years, my 21 inch one-touch carry-on finally gave in a little bit. One side of the handle wore down and would no longer lock in place. Considering the bag had it’s ups and downs going through an average of 50 weeks of travel per year over 3 years and included an average of 2 security checkpoints per week, 2 flights a week, 4 car drives a week and at least 2 shuttle rides per week. Needless to say it was well tested.

Briggs 3 Year In Review

When the bag handle would no longer lock on one side, I simply looked up the nearest Briggs and Riley repair center, took the bag in, and explained I’d like it repaired from the lifetime warranty.

21 Inch One-Touch Upright

My bag was up and running in no time, with a new handle, just like new.

Bag Warranty Comparison

A quick look at a bag warranty comparison will give you a sense of Briggs & Riley’s commitment to their product. This is because you are not only buying a piece of luggage, you are buying the quality of company behind the company.

Bag Warranty Comparison

Notice Briggs & Riley doesn’t have exclusions for their warranty.

Bag Warranty Comparison Fine Print

Briggs & Riley Carry-On Giveaway

Briggs & Riley stands by their products with a lifetime warranty. This warranty covers all collections and functioning aspects of their bags. To help celebrate their lifetime warranty we are giving a chance to win any carry-on from any Briggs & Riley collection. To enter simply leave a comment in this post answering the following question:

What type of warranty coverage for a travel bag is most important?

    1. Covers manufacturing defects
    2. Covers airline damage
    3. Covers damage for any reason whatsoever
    4. Warranty is transferrable
    5. Covers all bag collections and styles
    6. All of the above

Giveaway Details

  • One lucky winner will be selected at random on Friday, February 15, 2013
  • The winner can choose to receive one carry-on of choice from any Briggs & Riley collection

Bottom Line

My Briggs & Riley bag has stood the test of travel time for well over 3 years. When a minor issue, like one side of the handle wouldn’t lock, I got the entire handle replaced for free due to Briggs & Riley’s lifetime warranty.

If you are considering an expensive luggage purchase, it can save you money in the long run to pay attention to the company’s warranty for your product.

About the Author

About the author: The Weekly Flyer is writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way. Feel free to reach me at theweeklyflyer@gmail.com

{ 467 comments… add one }

  • Rick February 15, 2013, 12:10 pm

    #3 – Covers damage for any reason whatsoever

  • Rex February 15, 2013, 12:15 pm

    #6 – all of the above…

  • Michael February 15, 2013, 2:41 pm

    #3 – Covers damage for any reason whatsoever

  • Dina February 15, 2013, 2:42 pm

    #3 covers damage for any reason.

    We do have some of this luggage and it is really nice quality.

  • DCA Rob February 15, 2013, 2:56 pm

    #6 All of the above

  • Dave February 15, 2013, 3:00 pm

    It’s gotta be #6, the all inclusive warranty. I can only imagine how many times in the past this could have been put to good use.

  • Derek February 15, 2013, 3:13 pm

    I like “covers all collections” nice to know that I can buy any B&R bag and get the same coverage unlike some other luggage makers.

  • Greg Kennedy February 15, 2013, 4:52 pm

    Covers damages for any reason

  • World Traveler February 15, 2013, 8:09 pm

    All of the above.

  • karsh February 15, 2013, 9:08 pm

    absolutely all of the above!

  • Rob February 16, 2013, 9:50 am

    Covers damage for any reason whatsoever

  • David February 16, 2013, 7:11 pm

    All of the above!

  • NJ February 16, 2013, 9:18 pm

    Covers damage for any reason whatsoever

  • DB February 17, 2013, 9:16 pm

    Definitely the best reason is that it covers damage for any reason. They have a great reputation; I’d love to own one!

  • paige February 21, 2013, 5:24 pm

    Covers damage for any reason whatsoever – unlimited warranty is the way to go!

  • Cindy L February 23, 2013, 12:04 pm

    All of the above is great .. any reason # 3 damage for any reason .. is awesome .. I need one of these carry on bags bad!!

  • Carry on luggage March 2, 2013, 11:31 pm

    Thanks for sharing this type of post for all of us..I just want to say keep it u…:-)
    Carry on luggage

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