Avis has a pretty convenient program where if you don’t like the car you’ve been assigned you can exchange or even upgrade it as you leave the lot. The best part is the process doesn’t take much time at all. On my latest rental, I was able to upgrade to a different car at no additional cost thanks to my Avis Preferred status and the Select & Go program.
How Does It Work?
The Avis Preferred Select & Go program allows members to keep their reserved card, exchange it or upgrade it at the time of pick up. It’s pretty simple.
- KEEP: Check your email or the Preferred board for your pre-assigned vehicle. If you’re happy with the selection, drive to the Exit Booth.
- EXCHANGE: If the pre-assigned vehicle isn’t exactly what you’re looking for, select a different vehicle that better fits your needs from our Select & Go Exchange area — no extra charge.
- UPGRADE: Choose from our Select & Go Upgrade area — including specialty cars, SUVs and more — for an additional daily charge* displayed in the vehicle’s windshield.
So does it really work to your advantage? Sometimes, yes.
Recent Experience With Exchange Program
On a recent rental, I was heading to my designate car parking space and this shiny car caught my eye. The Volkswagen had leather seats and was not in my rental category. But could I upgrade to it? Yes. Because the car was located in the Exchange lane, I was able to select from any car left in that lane at the time I picked up my rental car.
Once I decided to take the car, I simply put my items in the vehicle, drove to the gate to get checked-out and off I went. It was a smooth process.
I’d say that is quite the upgrade from an intermediate Chrysler 200, wouldn’t you agree?
The Avis Select & Go program worked out for me this time. The program allows members to keep their existing rental car or checkout other cars to upgrade or exchange before they drive off the lot.