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Earnings conference calls are always interesting in that every word is scrutinized to try to get a hint of where an organization is headed. In yesterday’s Southwest earnings conference call, the CEO of Southwest, Gary Kelly, said there are no plans to start charging for bags in the next year however made the ominous comment, “an a la carte approach…we’d be crazy not to provide our customers with what they want.”
The Wall Street Journal has a good write up here.
Will Southwest trick or treat us next year?
How would bag fees change your impression of Southwest? Is this over analysis or do you think bag fees on Southwest are on the way?
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