Delta Transcontinental BusinessElite JFK-LAX Flight Review


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This past week I found myself having to fly between New York (JFK) and Los Angeles, so decided to give Delta a try in hopes of getting upgraded to BusinessElite since I am a Platinum Medallion.

Luckily, I did get upgraded at the gate, and was quite impressed with the seat and the food onboard this 6 hour cross country flight.

I checked in at JFK, in the dedicated Sky Priority area which had no line, and quickly went through the TSA Pre-Check line, and was in the new Delta Terminal 4 SkyClub in no time.

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I was able to sample some Johnie Walker whiskey, since Delta has set up a pop-up store in some of their SkyClubs for the holiday season.

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However, while I thought it was a nice day out, Delta for some reason must of thought it was too cold, since the SkyDeck was closed. It will be interesting to see if Delta closes it all winter, or if they will open it at all.

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I checked out the new showers at the SkyClub as well. This SkyClub has six showers, so there was no wait.

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Headed to Los Angeles, I was on a 767-300ER which had 26 seats in BusinessElite. I believe there were about 15 upgrades according to the gate information display screens.

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These seats fully reclined to 180 degrees and feature individual video displays, and had the new Westin Heavenly bedding, pillow and a Tumi amenity kit.

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Appetizer Selection

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Entree Selection

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Dessert and Wine Selection

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Starting off with a Rum and Coke. Delta no longer offers hot nuts on these flights, and instead offers a bag of Almonds. Personally, I prefer the hot nuts and think offering those are classier as well, so I hope they will consider switching back.

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Delta is also now serving from a cart in BusinessElite. This was how Northwest did it back in the day, so it seems that Delta is going to give this a shot. They now have Smart Water and Pellegrino onboard in BusinessElite.

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For the appetizers, they offered an ample amount of food that was all quite tasty.

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For the entree, I decided on the beef tenderloin, which came with sautéed spinach and a side of potatoes. All were very good and flavorful.

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For dessert, I opted for the gelato. Everytime I order ice cream or gelato on Delta, it is always frozen as a rock and you have to pick away at it, so possibly they could take these out sooner and let them thaw out.

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Prior to landing, we were served warm chocolate chip cookies which were great.

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The economy cabin also offers personal video monitors in every seat as well.

New Terminal 5 Lobby at LAX

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Delta has just opened the new east wing lobby section at LAX. It is a lot more open than before and has more check-in kiosks and counter check-in locations.

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There is a dedicated Sky Priority check-in area, which had no one in line!

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As well as a dedicated area for the new hourly San Francisco Shuttle service.

Bottom Line

Overall was very impressed with the flight, and I want to point out that the WiFi on this flight was extremely fast. The seat was very comfortable for a transcontinental flight, and it’s nice that as a Medallion you are upgrade eligible.

The NYC based crew I had could of been more attentive by addressing passengers by name during meal service. They would also disappear into the galley for long periods of time. Crews can be very hit or miss, and I just happened to get an unlucky one.

Have you flown JFK-LAX on Delta recently? What was your experience?

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