We recently wrote about Southwest Airlines Standby Earlier Flight Policy, however the airline has launched some new changes to their policy which go into effect today.
Starting March 8, 2017, Southwest Airlines is removing the two-hour time restriction currently in place for their standby program. A-List and A-List Preferred members will be the ones benefitting for this new benefit as they will now be able to request to fly standby on any flight the same day as their originally scheduled flight.
Free Same-Day Standby will be offered to A-List and A-List Preferred Members traveling:
- Prior to original scheduled departure
- Between the same city pairs or from co-terminals
- On the original date of travel
To take advantage of this new standby option you’ll have to check-in with the ticket counter or at the gate, as it doesn’t appear to be able to be done online or on the phone yet. Hopefully that change will be added down the road.
I know there are many A-List and A-List Preferred Members who will appreciate this change when flying Southwest.
Feel free to comment below if you do have elite status with Southwest and plan on utilizing this new benefit!
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Just did it over the phone, works fantastic, so much flexibility.
Way to go SW, customer satisfaction just went up another notch.
Wonder what happens if you have a companion flying on a companion pass?