Delta Kicks Off Family of 4 from Flight from Hawaii


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Delta finds itself under fire in the latest incident of removing passengers from a plane. United Airlines Passenger Dragged Off Plane Due To Oversell last month, and this time Delta is the one removing them. The incident ocurred on a Delta Air Lines flight 2222 from Maui to Los Angeles on April 23, 2017.

Essentially a family of four was traveling and while they had four tickets, one was for their older son who traveled back home the day prior. The family incorrectly assumed that their infant could use his ticket, however with the flight completely full the airline needed every seat and couldn’t accommodate them.

Instead, they should of called the airline to see if they could of switched their other son’s ticket for the infant so he’d have his own seat. By the time they finally agreed to have the infant in their arms it was too late.

Unlike United, no dragging was involved here, however the entire family of 4 was removed from the flight, and the aircraft eventually took an hour delay. The passengers were forced to buy their own tickets the next day on the airline notorious for dragging passengers, United, back to Los Angeles.

Delta issued the following statement:

“We are sorry for the unfortunate experience our customers had with Delta, and we’ve reached out to them to refund their travel and provide additional compensation. Delta’s goal is to always work with customers in an attempt to find solutions to their travel issues. That did not happen in this case and we apologize.”

In the video, you’ll notice a Delta employee mentioning that if they don’t cooperate the parents will go to jail and the kids will be taken away from the parents. Just so happens, this whole incident was caught on camera.

Ultimately the family was wrong, as their infant did not have a ticket to occupy another seat, however the way the situation was handled was wrong. Delta has since apologized to the passengers for what happened.

Delta 737

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Comments

  1. “Instead, they should of called the airline to see if they could of switched their other son’s ticket…”

    Is grammar gone now? Doesn’t anyone proof read? This single sentence stopped me from reading just for this comment: THERE’S NO SUCH THING AS ‘COULD OF,’ ‘SHOULD OF’ OR WOULD OF!!! IT’S COULD’VE, SHOULD’VE AND WOULD’VE!

    It’s one thing when some random idiot makes a post like that on FaceySpace or some other social media, but professional writers should know better. Stop contributing to the dumbing down of America!

  2. I had a similar experience with delta at MIA just weeks ago. I was not forced off but I was denied boarding and threatened with arrest over a matter in which I was totally correct. When I demanded the station manager be contacted a luggage handler arrived and claimed she was the “manager on duty”.
    I have contacted Delta through several links online and i received an email advising that they have my complaint, nothing more.
    Delta in particular seems to train their employees with the ability to make up rules, lie to passengers and threaten arrest.

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