Over the last 180 days, Uber has embarked on ‘180 Days of Change’, where the goal is to improve the “earning power (of drivers) to make the most of the time you spend on the road.” In October, Uber introduced 2 new fees that are to help drivers (which may impact riders as well.) Let’s take a look at those here.
New Uber Fees To Keep In Mind
Uber New Fees
Fees are paid on trips where the time spent traveling to the pickup location exceeds a predetermined Long Pickup Threshold, which can be found in the Fares section of your Partner Dashboard. You’ll be eligible to earn a Long Pickup Fee the moment you cross the Long Pickup Threshold. For example, if your Long Pickup Threshold is 10 minutes you will start accruing standard time and distance rates after 10 minutes of driving towards the pickup location.
– Long Pickup Fees will only apply to completed uberX and uberPOOL trips
– Long Pickup Fees are not eligible for Surge or Boost and will not apply on Driver Destination trips
– The maximum payment for Long Pickup Fees in all cities is $20
– Long Pickups Fees may be reduced if it is determined that you have not made progress towards the pickup point at a reasonable pace or routeIf you cancel a trip more than two minutes after a driver accepts the trip then the driver will either be paid the standard cancellation fee or the actual time/distance spent driving towards pick up (whichever is more.
If a driver has to wait longer than 2 minutes for a rider, the driver will earn more per minute for waiting.
If you still haven’t tried Uber yet, you can get a $20 credit on your first ride when you, Signup for Uber here.
Looking for more ways to save on Uber?
The Platinum Card® from American Express gives you up to $200 Uber Savings Annually. Check it out here. Terms Apply.
Bottom Line
I am a big Uber fan and use it all the time when I travel. What do you think of these new fees as they impact you as a rider?
About The Weekly Flyer
The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.
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I got tagged with a pickup wait fee because the driver parked on the wrong side of a one-way road (I had the hotel name and correct address in the app) and I had schlep my luggage and myself down to the light and across the street (not j-walking at rush hour in Chicago) to get to the car and load my own luggage into the truck which they remotely popped from the front of the vehicle. When I saw the fee, I emailed Uber explaining the wait was the drivers fault and not mine, but they simply sent back their new policy explanation. I’m thinking if Uber continues on its current path, I will be returning to taxis or spending more time with Lyft.