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One of the benefits of being a Hyatt Globalist member is Suite Upgrades. Hyatt explains you get 4 suite upgrade awards to use at the time of reservation at participating Hyatt hotels and resorts (valid for one year from issuance when paying an eligible rate or when redeeming points for a free night award.
You can earn Globalist status after completing 60 qualifying nights or earning 100,000 Base Points or holding 20 qualifying meetings/events per calendar year.
When it comes to suite upgrades as a Globalist, you can either take your chance with a complimentary upgrade upon check-in. If you’re wishing to use one of your confirmed ones, you may wonder how to know which suite that would be available for and if there is availability.
Hyatt has recently implemented new language in their room descriptions of their rooms to clarify which suites are considered standard suites vs premium suites.
Taking a look at the Grand Hyatt Playa del Carmen, a very nice resort I stayed at last year, you’ll see they are selling a Grand Suite King for tonight. Looking at the description it says “This is a standard suite“, meaning you’d be able to use your confirmed suite upgrade for this at booking.
You can read the Terms and Conditions for Redeeming Complimentary Suite Upgrade Awards: Complimentary Suite Upgrade Awards are valid for one (1) year from the date of issuance and must be redeemed for reservations with a checkout date before the expiration of the Complimentary Suite Upgrade Award. Complimentary Suite Upgrade Awards can be tracked through the “My Awards” section of the Member’s account. A Member must redeem a Complimentary Suite Upgrade Award when making the underlying reservation. Complimentary Suite Upgrade Awards are not valid at any of the Suite Award Ineligible Properties or Hyatt Residence Club hotels or resorts. Complimentary Suite Upgrade Awards are redeemable only at participating Hyatt hotels and resorts that offer suite accommodations (subject to the exclusions set forth below). For purposes of this award, a suite provides for one-bedroom accommodations. Complimentary Suite Upgrade Awards are only valid for standard suites, defined as each participating hotel’s or resort’s introductory suite category, and are subject to availability. There are a limited number of standard suites available at each hotel and resort. Complimentary Suite Upgrade Awards cannot be redeemed for premium suites (i.e., any Specialty, Premier, Presidential or Diplomatic Suites or similar suite categories), as designated by the applicable hotel or resort. Complimentary Suite Upgrade Awards are redeemable only where the designated suite to be reserved is available for the entire length of the Member’s stay. Complimentary Suite Upgrade Awards are valid on nights for which the Member has paid an Eligible Rate or has redeemed points for a standard-room Free Night Award, a Club Free Night Award, or a Points + Cash Award, up to a maximum of seven (7) consecutive nights. Not valid in connection with any Free Night Award other than those identified above, including, without limitation, Hyatt Credit Card premium and anniversary Free Night Awards, 5-brand Free Night Awards, Category 1-7 Free Night Awards (defined below), or any other promotional Free Night Award. Complimentary Suite Upgrade Awards are not redeemable in connection with hotels or resorts that have not yet opened when the Member makes his/her reservation, even if reservations for such hotel or resort are otherwise being accepted.
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