Silly me, I absentmindedly left an unattended wireless mouse out this morning at the Park Hyatt Tokyo. I returned this evening after housekeeping service to find they had placed a mouse pad next to my lonely mouse. Did the hotel cleaning staff really send someone downstairs to remedy the situation upon discovering this rogue mouse crisis!?!
Crisis Averted!!!
The Park Hyatt Tokyo has taken service to a new (wildly unnecessary) level.
About alex
Alex loves to travel and does so a lot. Logging 100,000 flight miles each year over the past 4 years, Alex uses points and miles to power his passion. Alex is continuously striving to experience the far reaches of the globe. In his day job, Alex is a Management Consultant frequently on the road advising Technology organizations. I love thinking about, reading about, and talking about all things travel. Feel free to reach me at pmmalex@gmail.com
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American businesses, small or big needs to learn about customer service more.
We will be there next week! How is the weather? The reports say lots of rain, but it looks clear and great in your photo!
They want to make sure you don’t scratch their furniture.
We had the exact same thing happen during our stay there last year. The level of service is amazing.
i want hookers sent up to my room, can they accomodate?
I have to say, since moving to Japan 10 years ago, the customer service here is excellent.
@Rikki – It started raining as we were leaving. We had cool, clear weather most of the trip which was great for walking around.
@mastaplayer – I didn’t see that listed in the Directory of Services. You may need to contact the eConcierge. 😉