Starwood and the St Regis Atlanta came through during the Weekly Flyer mini crisis this week. The Weekly Flyer household had a little emergency when our power went out. Within 30 minutes of finding out about the outage, we had the family set up in the St Regis living the dream.
I got a text from Mrs Weekly Flyer and immediately called up the Platinum line. After checking a few different rates, I settled on a weekday rate of around $210 per night. Since I recently hit the 50 night Platinum threshold hold, and literally saved my remaining confirmed suite upgrade awards for a rainy day, I inquired about upgrading to a suite. But I was told reservations cannot be upgraded using the confirmed suite upgrades within 24 hours of the reservation time.
A text message back to Mrs Weekly Flyer confirmed she and Baby were all set to check-in before I could arrive. I instructed her that I requested a complimentary upgrade, a crib, and mentioned to her to accept the breakfast at Paces 88 if it sounded good.
At check-in, Mrs Weekly Flyer and Baby Weekly Flyer were offered the Platinum amenity, which they selected the breakfast option. The front desk communicated the amenity was only a $20 continental breakfast, but it turned out to be much better than that, more on that later.
A suite upgrade wasn’t available for this mid-week stay, but we were fortunate enough on our last stay at this property to get upgraded to a suite as a Platinum SPG member. So Mrs Weekly Flyer took Baby Weekly Flyer to the Deluxe room on the 8th floor. Upon entering the room Baby Weekly Flyer instantly felt right at home.
The room has a small entrance hallway. To the right is the wet bar convenient for placing a West Paces Mary Cocktail when you arrive into the room.
To the left is a panel with the room controls. Baby Weekly Flyer isn’t great with taking pictures yet, so please pardon the picture quality which was effected by the soft mood lighting upon entering the room.
Bedroom Crib Room
The room was well kept and still has that new smell feel to it. The crib wasn’t in the room upon arrival, but before the phone could be picked up, the crib was delivered along with a special welcome amenity gift for Baby Weekly Flyer.
The crib was tucked between the bed and the chaise lounge. The amenity kit was waiting inside the crib for Baby Weekly Flyer to open the surprise.
Inside the baby welcome amenity kit was baby powder, baby lotion, baby shampoo, and wet wipes. Even though we were prepared, this was a nice touch that Baby Weekly Flyer appreciated.
One of my key items to have in a hotel room is a pair of slippers. The St Regis is great about this. They place both a linen cloth and slippers next to each side of the bed.
To the left of the bed you could see through to the spectacular bathroom.
The breakfast amenity was first described as a continental breakfast. Then the breakfast option was later revised at the host stand to a $20 breakfast per person with a 2 person max. But the waiter informed us that we could order two meals off the menu and have the balance taken off the bill.
We both requested an omelette to order with a side of bacon, potatoes, and vegetables. This option is definitely worth more than the 500 Platinum check-in amenity.
The bathroom was spotless. To the left was a lavatory and a shower which each had a fogged glass door.
The center console had a 17 inch TV behind the mirror.
Above the deep soaking tub were two sketches that reminded me of the John Lennon “hole of my life flashed before my eyes” sketch.
The St Regis Atlanta went out of their way to welcome Baby Flyer and provide the home feel. As a result, Baby Weekly Flyer enjoyed the first St Regis experience so much, we almost considered changing names to St Regis Baby.
The St Regis took care of the Weekly Flyer family and now the power is back on, crisis averted.