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Most big banks have an online travel notification form where you can alert your bank that your card will be used overseas. If you fail to alert your bank there is a high chance they will reject any transactions abroad if you have not alerted them as a precaution.
I have a Bank of America debit card that I use as a backup to my new No Foreign Transaction Fee ING Direct debit card. For years I have been putting a call in to BOA and wasting 20+ minutes transferring from here to there to here to there until I finally find the right person who can add the simple travel notification to my account.
This time around I tried using the BOA chat feature and completed the transaction in exactly 57 seconds. The chat went like this.
Lana: Hello! Thank you for being a valued Bank of America customer! My name is Lana.
Lana: May I have your complete name please?
You: alex …..
Lana: Thank you Alex! Please give me one moment while I access your information.
Lana: How may I assist you with your personal accounts today?
You: I want to put a travel notification on my debit card for Japan and Germany.
You: I will be using the card outside the country in the upcoming week from XXX to XXX
Lana: I have successfully made the travel notification in your account.
Lana: Is there anything else I can assist you with today?
You: Nope, that is it. Thank you!
Lana: You’re Welcome and have a Safe Trip!
To get into the chat, login and look to the bottom right.
Click Send us a message.
From there click, Send us a message AGAIN.
And finally click, Chat with a specialist. They make this too easy……
The bottom line
I know there are a lot of Bank of America travelers out there. While I would kill for an online travel notification form, we are stuck with what we have so check out this tip to save you some time on your next vacation.
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