British Airways Concorde Room – How To Book A Private Cabana & Elemis Spa Appointment

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The British Airways Concorde Room (CR) is described as elegant and calm. This is arguably one of the best lounges in the world that can be accessed on an award ticket. You’ll be able to relax in a spa, private cabana, or dine at your private table.

Concorde Room is elegant, calm and welcoming. A place for both serious relaxation and serious business, the soothingly understated opulence and calm of the Concorde Room provides a genuinely exclusive environment for First passengers.

The Concorde Room is definitely one of the more coveted airport lounges and ranks among the best in the world including Cathay Pacific’s “The Wing”

Cathay Pacific The Wing

…And Qantas Sydney First Class Lounge.

Qantas Sydney First Class Lounge

The CR is a world class lounge featuring:

  • An intimate dining with elegantly designed booths and full waiter service the Concorde Bar
  • State-of-the-art business suite capable of seating eight with PCs and full printing facilities
  • Three private cabanas – hotel-style rooms with a comfortable day bed and ensuite bathroom
  • A terrace and viewing area where you can enjoy a relaxing drink and spectacular views

Two of the best benefits are the ability to reserve a private cabana and a spa treatment at the Elemis Spa.

How To Book The Concorde Room Private Cabana

To book the Concorde Room private cabana simply call one of the following numbers and provide your name, flight number and desired time to occupy the room.

  • You First Toll Free: 1 800 331 1332
  • Not Toll Free: 0 11 44 203 165 0274

How To Book The Elemis Spa

To book the Elemis Spa simply call the following numbers and provide your name, flight number and spa treatment

  • You First Toll Free: 1 800 331 1332

Where Is The Concorde Room Located?

Concorde Room is located within the ‘South Lounges’ complex. There is a dedicated entrance located on the right after going through Security South.

How Can I Gain Access To The Concorde Room?

  • Passengers flying on a same day British Airways First Class flight can access the Concorde Room
  • Gold Executive Club members who earn 5,000 Tier Points will be issued with a Concorde Room Card

If in doubt, check the “Lounges” option in our reservation on the British Airways website.


Bottom Line

I called a week in advance and was able to secure a private cabana for my desired time and a 15 minute spa treatment. If you are flying a British Airways International First Class flight consider making a stop in the Concorde Room.

Some people like Gary from View From The Wing had a mediocre visit and others like Lucky from One Mile At A Time who thought it was a bloody disaster to visit to the lounge.

I’ll be sure and share a full report and my unsolicited thoughts from the experience.

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  1. Timely, we are booked for 15 min spa treatments in 2 weeks. It will be our first visit there.

  2. There is also a bag check just inside the CR (nearer the club access as opposed to the access by security) which is helpful to stash a rollaway, coat etc., if moving about to Elemis (which is outside the CR) or sitting for a meal.

  3. Nice post. 🙂

    It looks like you may have confused the Arrivals Lounge with the Concorde Room. The Concorde Room is actually after you pass through South Security in T5, you’ll turn right and see an unobtrusive door that takes you direct into the Concorde Room.

    “Where Is The Concorde Room Located?

    On arrival at Terminal 5, the Galleries Arrivals Lounge is located on Arrivals Level after clearing Customs. Follow the signs for ‘Arrivals Lounge’”

  4. We prefer the Terrace’s adjacent business lounge for food, as you can see your choices at the food bar and take just the portion size you want, with no waiting or tipping.

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