One of the cards I’ve been getting a lot of questions about lately is the American Express Platinum Card and if they are doing anything due to the loss of their lounge benefits.
This card will no longer provide access to US Airways Clubs or American Airlines Admirals Clubs starting March 22, 2013, as well as no longer provide guest access to Delta SkyClub’s which was just announced.
While, I decided to call up the American Express Platinum team by calling the number of the back of my card, and was transferred to their membership department.
I expressed my concern with both of these matters and asked if there was anything they could do. While lo and behold, the agent was more than happy to give me an additional $100 airline fee reimbursement for American Airlines/US Airways to help with the lack of their lounge access.
The rep was able to sign-up me for this offer which will be available to use starting March 22nd (the day you lose lounge access) through December 31st.
So I encourage everyone who has the American Express Platinum card to call up Amex and express your concern and see what they can offer for you.
There have been reports that American Express was offering $200 or even $500 airline free credits for American Airlines and US Airways, however since I have only used their lounges a few times, I suggest that is why I was only offered the $100 credit.
I still believe this card provides a lot of benefits including Delta Sky Club access (just for the cardholder), Priority Pass Select, Air Space Lounge Access, and now access to the new American Express Centurion lounges which are currently located at LAS and DFW, with more to come soon including LGA and SFO.
The card also has a $200 airline fee credit each year, reimburses the $100 Global Entry fee, and offers the American Express Fine Hotels and Resorts program as well as complimentary SPG Gold status.
Have you called up Amex in regards to this card? What were you offered?