Delta flight 3 from London-New York (JFK) earlier this week landed at Terminal 4 but somehow the passengers were let into the domestic terminal without having to go through customs or immigration.
According to this CBS News story, Delta Air Lines said that “a small number of customers off Delta flight 3 from London to New York’s Kennedy International Airport were able to bypass customs screening. Delta is working with the Port Authority as well as Customs and Border Protection and is looking into the matter. Customer security is of vital importance and Delta makes every effort to follow appropriate procedures.”
The names of passengers who didn’t go through customs or immigration were finally sent back to it while they were at baggage claim but the story notes that those without checked baggage could of just left.
What would you do if you found yourself in this situation? Does the blame go to Delta or is the Port Authority of New York’s fault?