Earlier this year, Delta rolled out its Baggage Guarantee promotion where SkyMiles members can earn 2,500 bonus miles if their bags don’t arrive within 20 minutes of arriving at the gate.
Prior to this, I hadn’t really been checking bags as I would just bring a rollaboard on the plane with me but I decided to accept their challenge and started checking bags more frequently.
I thought this would be easy that there would be no way that the bags would make it within 20 minutes, however in the several times I’ve checked bags in the last few months, every single time it’s been within 20 minutes. The airports include Atlanta, New York- LGA, New York-JFK, Los Angeles, Dallas (DFW) and Columbus (CMH) and not one place had it been longer than 20 minutes.
As a Medallion member I do get priority bag tags so that doesn’t help when trying to hope to earn the 2,500 miles, so I would recommend if you’re a general SkyMiles member you may have more luck getting the miles.
As a reminder, here are the terms of the Baggage Guarantee:
Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection® carriers. Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines or a Delta Connection carrier. Customers must be a SkyMiles member in good standing at the time of travel and award of bonus miles to be eligible. SkyMiles number must be included on the reservation to be eligible. A request must be submitted via delta.com/bagsontime within three days of completion of the flight on which the baggage delay was experienced. Limit one request per passenger per outbound or return travel regardless of number of checked bags; requests for multiple trips must be submitted separately. Time to baggage claim will be as measured by Delta’s baggage tracking system, where available. The time to baggage claim will be defined as time elapsed between aircraft door open and delivery of the bag to the baggage claim belt. Oversize and overweight baggage and special items are not eligible.
I’m interested to hear what you guys think, have you been successful in getting the 2,500 bonus miles for having your bags take longer than 20 minutes? Feel free to share below!