What To Do If You Were Supposed To Fly United Today

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Today United reportedly was shut down completely today due to a network connectivity issue that impacted their systems. Here are some options for you if you had a ticket to fly today on United.

Travel disruptions due to a system outage

We are in the process of restoring regular operations after a network connectivity issue impacted our systems. We apologize for the travel disruptions that our customers have experienced. Please check your flight status before going to the airport, and if your travel is impacted, see the exception policy below for information about changing your travel plans.
What To Do If You Were Supposed To Fly United Today

What To Do If You Were Supposed To Fly United Today

  • The change fee and any difference in fare will be waived for new flights departing between July 8, 2015 and July 10, 2015, as long as travel is rescheduled in the same cabin (any fare class) and between the same cities as originally ticketed.
  • For wholly rescheduled travel departing after July 10, 2015, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued.

If you have a ticket to fly United today, you can reschedule to fly anytime until Friday with no change fees and no difference in fare to compensate for today’s events. That means if you have an award ticket you could also potentially switch to a flight that doesn’t have an award seat available (until Friday.) You will also get your change fee waived if you change your ticket for today to anytime after Friday but, you will have to pay the difference in fare if there is one. Changes in locations will result in you having to pay the difference in fare if there is one.

Bottom Line 

Knowing your options in situations like these is half the battle. Best of luck to those impacted today and post back a comment if you have anything else that might help other travelers in this situation.

Editorial Note: Opinions, analyses, reviews or suggestions expressed on this site are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed.

About The Weekly Flyer

The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way. Feel free to reach me at theweeklyflyer@gmail.com

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