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As reported by KATU.com, a passenger flying on American Airlines Flight 408 was reportedly kicked off the flight when she complained that a flight attendant was rude to her. Here is the excerpt from KATU, you can also watch the videos here.
Video: Flight Attendant Kicks Passenger Off American Airlines Flight For What?
“PORTLAND, Ore. — Bill Byrne was sitting one row behind the woman who was kicked of American Airlines Flight 408.
“I’ve seen people who deserve that but never actually seen somebody thrown off a plane,” Byrne told KATU.
He recorded video on his cellphone of the incident. The woman can be heard crying, asking flight attendants what she did wrong.
Moments later, you can hear many passengers booing the flight crew.
“It was nuts, and that poor woman was so upset. She handled it well, but you could tell it was super embarrassing for her,” Byrne said.
Passengers seated toward the front of the plane reported what could have been a miscommunication between the woman and a flight attendant who needed the aisle to be cleared.
Byrne did not see the possible exchange between the woman and that flight attendant who later ordered her off the flight. Another passenger on board told KATU she will be filing a complaint with American Airlines, disappointed in the way the flight crew treated the passenger.
A spokesperson for American Airlines told KATU the airline is aware of the video and is now investigating the events leading up to the flight attendant’s decision to kick the woman off the plane.”
“After this girl didn’t hear Tim (flight attendant in aisle) ask her to move to let someone by near the front of the plane, he raised his voice, which surprised and upset her. She apologized to him, took her seat in front of me, but then called another attendant over to say Tim had been rude to her. Tim saw this and had her thrown off the flight! Afterward about 20 of us grabbed the pilot at the gate to complain, this shear number shows Tim was way out of line and was just being an ass. USAir/American Flight 408, October 11, 2015. The girl was in seat 20F. Don’t fly these airlines!!”
What do you think of this video and the behavior of this crew? What do you think that American Airlines response should be to this incident?
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