The Grand Hyatt Washington D.C. is a Hyatt Category 4 property requiring 15,000 Hyatt Gold Passport points per night to stay here. It’s located in the heart of DC on H Street and 10th St. NW, right near the Metro Center Station train as well.
As a Hyatt Diamond member, I tried to use a Diamond Suite upgrade for my stay, which was a failed attempt, so I was given a standard room with two beds. When I asked at check-in for a room on a high floor, that was also denied. Anyways, I was given keys to the room, only to head up and find that the room keys weren’t programmed correctly so I had to go back to the desk to get remade.
Basic Standard Room with 2 Double Beds
Bathroom featured a single vanity, and a shower/bathtub combination.
The Grand Club
Despite, not being upgraded to a Club Room, I was given access to the Grand Club lounge located on the 12th floor. The lounge serves a continental breakfast and light appetizers in the evening.
I asked upon check-in if I would be able to take breakfast in the restaurant, as my fellow blogger Monkey Miles wrote about when he stayed here. The front desk agent said he’s never heard of this, so my request was denied.
Grand Club lounge for breakfast
Grand Club lounge for breakfast
The Grand Club was completely packed every morning, hence making it very difficult to take pictures. Each morning there was the standard continental breakfast with one item.
It was a complete zoo here with limited seating and most items in need of being refilled. It would have been nice had the hotel extended breakfast in the restaurant for Diamonds, considering how packed the lounge was.
Grand Club Lounge
Evening Appetizers in the Grand Club
For appetizers in the evening, it was also quite packed, and it appears they don’t change the appetizers as they were same throughout my stay.
Lobby at the Grand Hyatt
Guests have use of the gym FIT
Guests have use of the swimming pool at the FIT Club
Bottom Line
Overall, I had an average experience at the Grand Hyatt in DC. I was dissapointed in the lack of Diamond treatment throughout my stay and overall the property is in need of a renovation.
However, the location is very convenient to most things downtown and has it’s own entrance to the Metro.
Have you stayed at the Grand Hyatt Washington D.C.? Feel free to share your thoughts below!
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I agree with this as well, I stayed earlier this year and the grand club was completely packed and constantly running out of food. Also the rooms are in need of a renovation, lobby was just redone so hopefully the rooms are next.
I’m missing something here. You were denied breakfast in the club lounge, yet you have pictures of breakfast in the club lounge. Did you maybe mean that they denied you breakfast in the restaurant? Either way, it seems like they must be absolutely swamped with Diamond members to have treated you cavalierly.
We’re staying here for our Hyatt free night. 🙂