United Airlines finds itself in some hot water after one of their gate agents denies a young girl boarding for wearing leggings on a flight. It sounds like she was flying on a buddy pass, which the airline imposes certain dress code restrictions for using their passes.
It’s not uncommon for airlines to have dress codes in place for passengers traveling on passes. For instance over at Delta, the airline doesn’t allow swimwear or sleepwear to be worn.
Per the New York Times,
United Airlines barred two teenage girls from boarding a flight on Sunday morning and required a child to change into a dress after a gate agent decided the leggings they were wearing were inappropriate. That set off waves of anger on social media, with users criticizing what they called an intrusive, sexist policy, but the airline maintained its support for the gate agent’s decision.
The girls, who were about to board a flight to Minneapolis, were turned away at the gate at Denver International Airport, the company said on Sunday. United doubled down on that decision, defending it in a series of tweets on Sunday.
United has responded with the following statement:
We care about the way we present ourselves to you, our customers, as we believe that is part of the experience on board our flights. One of the benefits of working for an airline is that our employees are able to travel the world. Even better, they can extend this privilege to a select number of what we call “pass riders.” These are relatives or friends who also receive the benefit of free or heavily discounted air travel – on our airline as well as on airlines around the world where we have mutual agreements in place for employees and pass riders.
When taking advantage of this benefit, all employees and pass riders are considered representatives of United. And like most companies, we have a dress code that we ask employees and pass riders to follow. The passengers this morning were United pass riders and not in compliance with our dress code for company benefit travel. We regularly remind our employees that when they place a family member or friend on a flight for free as a standby passenger, they need to follow our dress code.
They ended by saying “To our regular customers, your leggings are welcome”
Please feel free to weigh in your thoughts on this incident if you think the girl should of been denied boarding or not.
Hat Tip: Point Me to the Plane