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As a frequent Delta flyer, I had the opportunity to switch it up and try American Airlines from LAX to HKG in business class on their 777-300ER. I booked the flight using Alaska Airlines miles back in late 2017 for 50,000 points and approximately $24 for taxes and fees.
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American Airlines operates the 777-300ER with three cabins, First Class, Business Class, and Economy Class – no premium economy, but they do have a small number of Main Cabin Extra seats with a few more inches of leg room. The business class has two sections, a small mini cabin with 8 seats in front of the second boarding door and the remaining 44 seats behind the two bathrooms and the gallery with a walk-up bar for midflight snacks.
The business class is configured in a reverse herringbone layout and each lie-flat seat provides lots of privacy, room, and storage. Additionally, AA provides Bose headphones (non-noise cancelling) and each seat has a reading light, universal power plug, and a USB port. The seat can be adjusted to a variety of positions depending on your preference and the arm rest folds down.
As boarding wrapped up, the flight attendants walked around to offer a pre-departure beverage, hand out pajamas, and take meal orders. I used AA’s website to preorder the meal a week before the flight, but the flight attendant did check to make sure I wanted to stick with my selection.
After take-off, the flight team quickly got to work with meal service, bringing around a hot towel, table cloth, warm nuts, and taking drink orders. The wine selection included Nicolas Feuillatte champagne, a chardonnay from Kleine Zalze, Kaiken Cabernet Sauvignon, and a Truchard vineyards Pinor Noir.
For the dinner, I selected the grilled beef filet which came with mashed potatoes, broccolini, and red peppers. Other meal options included a Thai green curry, lobster ravioli, Asiago-stuffed gnocchi, or an antipasto plate. I found the beef to be very dry and bland (the steak sauce did help) and I didn’t find any red peppers with the entrée.
For dessert I selected the ice cream, but they did offer a fruit plater or cheese plate as alternatives.
The flight departed LAX late at night and I quickly changed into the pajamas after the meal service was complete and had the seat made into a bed. American Airlines has partnered with Casper Bedding and each seat has a cushioned seat cover that I found very comfortable as well as soft blanket and large pillow.
I spent a little time testing out the functionality on inflight entertainment (IFE) system and noticed a chat function. I popped in for a minute and saw a few other passengers were on it, but not much activity (I also checked briefly at the end of the flight and didn’t see a lot of participation)
The flight time for LAX to HKG is around 14.5 hours of flying time which gives passengers plenty of time to enjoy the dinner, watch a movie, get a good night’s rest, and have plenty of time for breakfast and to prepare for arrival. I did notice the bathrooms lacked lotion (a small container is included with the amenity bag), but had a face cleanser.
For breakfast, I had the traditional American breakfast which included scrambled eggs, bacon, roasted potatoes, yogurt, and fresh fruit. The other option was a continental breakfast which included just fresh fruit, Greek yogurt, and granola.
Overall, I very impressed with American Airlines’ business class product, I thought the seat area was great, the selection on the IFE was extensive and featured many recently released movies, the pajamas and seat cover made sleeping comfortable, and the varied food options made sure I was never hungry. The flight crew was always checking up and prompt with service and made sure to not disturb passengers resting.