American Express reopened their Centurion Lounges last September after closing them all for 6+ months in the start of the pandemic. However, with the lounges reopening, came reduced hours and most of these hours haven’t been extended since.
Fast forward almost a year since the lounges started to reopen, and travel has picked back up, now we’re facing crowded Centurion lounges often times with waits to enter but even worst is the hours. These lounges are typically closing hours before the last departure, and food is taken away up to an hour before closing.
For example, the Centurion Lounge Las Vegas closes at 7pm. Pre-pandemic, this lounge was open till 11pm. Las Vegas has tons of evening departures, with many redeye flights yet the lounge hours don’t reflect the current flight schedule.
Another lounge, that comes to mind that needs to update its hours is the Centurion Lounge Phoenix which is open from 8am to 7pm. Phoenix has tons of early morning Southwest and American Airlines departures in Terminal 4 which the lounge doesn’t accommodate. For context, the Admirals Club, Concourse A opens at 5am.
In Dallas, the Centurion Lounge Dallas Fort Worth is open from 7 am – 7:30 pm. Again, DFW being an American Airlines hub, has tons of late night departures. Many of the Admirals Clubs in Dallas close at 10:15pm, which is what the Centurion lounge here needs to be extended to.
Additionally another issue I have with many of the Centurion lounge is that food service ends a full hour before the lounge closes. An example of this is the Centurion Lounge Denver which already closes early at 8pm. However, their food is removed from the lounge at 7pm. Not sure why food is taken away a full hour before the lounge closes.
What are your thoughts on the reduced hours of the American Express Centurion Lounges? When will Amex start extending the hours of these lounges? Feel free to share your comments below.