It’s not uncommon to hear of bed bugs in hotels, however we don’t hear too often about passengers onboard flights being ravaged by bed begs. However, on a recent British Airlines flight from Vancouver to London Heathrow, 2 passengers claim they were attacked by these critters.

Per Metro,

Heather Szilagyi, 38, was travelling from Vancouver to London Heathrow with her daughter and fiancé when she noticed something small moving around her seat.

She said it was dark on board their stopover flight, but she soon realised the small critters were actually bed bugs.

She made flight attendants aware of her disturbing discovery, but they were told there were no seats available to move her, her daughter Molly and fiancé Eric Neilson.

On their return flight home with British Airways, Heather said her family was put on the best seats on the plane and received ‘kind and very empathetic’ customer service. ​

Responding to the issue, British Airways said: ‘We are very sorry to hear about this and have been in touch with our customer to investigate further.

You can view the pictures if you’re so inclined here.