My favorite business travel bag is the 21 inch one-touch carry-on by Briggs & Riley. It is small enough to fit in tight spaces, but It is also expandable to carry extra items during long periods of travel. So when Briggs & Riley asked if I wanted to give away one free carry-on to Points, Miles & Martinis readers, of course I said yes. We get to share a personal story about our Briggs & Riley carry-on and give one lucky reader a carry-on of their choice from any Briggs & Riley collection.
My Personal Experience With Briggs & Riley Warranty
One of the reasons I love my Briggs & Riley is because they stand by their warranty. After three long years, my 21 inch one-touch carry-on finally gave in a little bit. One side of the handle wore down and would no longer lock in place. Considering the bag had it’s ups and downs going through an average of 50 weeks of travel per year over 3 years and included an average of 2 security checkpoints per week, 2 flights a week, 4 car drives a week and at least 2 shuttle rides per week. Needless to say it was well tested.
When the bag handle would no longer lock on one side, I simply looked up the nearest Briggs and Riley repair center, took the bag in, and explained I’d like it repaired from the lifetime warranty.
My bag was up and running in no time, with a new handle, just like new.
Bag Warranty Comparison
A quick look at a bag warranty comparison will give you a sense of Briggs & Riley’s commitment to their product. This is because you are not only buying a piece of luggage, you are buying the quality of company behind the company.
Notice Briggs & Riley doesn’t have exclusions for their warranty.
Briggs & Riley Carry-On Giveaway
Briggs & Riley stands by their products with a lifetime warranty. This warranty covers all collections and functioning aspects of their bags. To help celebrate their lifetime warranty we are giving a chance to win any carry-on from any Briggs & Riley collection. To enter simply leave a comment in this post answering the following question:
What type of warranty coverage for a travel bag is most important?
- Covers manufacturing defects
- Covers airline damage
- Covers damage for any reason whatsoever
- Warranty is transferrable
- Covers all bag collections and styles
- All of the above
Giveaway Details
- One lucky winner will be selected at random on Friday, February 15, 2013
- The winner can choose to receive one carry-on of choice from any Briggs & Riley collection
Bottom Line
My Briggs & Riley bag has stood the test of travel time for well over 3 years. When a minor issue, like one side of the handle wouldn’t lock, I got the entire handle replaced for free due to Briggs & Riley’s lifetime warranty.
If you are considering an expensive luggage purchase, it can save you money in the long run to pay attention to the company’s warranty for your product.
About The Weekly Flyer
The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.
Sign up for Email || Twitter || Facebook |
Hotel Offers || Airline Offers || Bank Offers || Cash Back Offers
All of the above.
#3 for sure!
All of the above!
Covers damage for any reason.
Great post! Airline damage!
I would agree with most in choosing no. 3
All of the above. When something breaks, I just want it fixed. Without hassle.
#3 Covers damage for any reason whatsoever. Thanks for the cool contest!
All of the above!
Airline damage is most important to me, but all of the above is OK, too.
3) Covers damage for any reason whatsoever
3. Covers damage for any reason. My current carryon is so beat up from being checked planeside on all the tiny regional jets.
Easily #6 – All of the Above
A good warranty should cover all of the above.
In 1994 I purchased a B&R carry-on. In 1999 my local dealer chose to replace it rather than repair, and it’s been going strong since. 1.3 million miles on 2 bags.
#6 – no questions, just fixed.
Covers damage for any reason
6 – All of the above
Covers damage for any reason!
Covers damage for any reason whatsoever
#3: Covers damage for any reason whatsoever
#3 covers damage for any reason!
Covers damage for any reason whatsoever
#6 – All of the above
3 – Covers damage for any reason whatsoever
Covers damage for any reason whatsoever
#6 all the above!!!!!
I think the most important one for me is #3- Covers damage for any reason whatsoever
3-Covers damage for any reason whatsoever
Covers damage for any reason.
#6 All of the above would be fantastic! Thanks for the chance 🙂
All of the above
Covers manufacturing defects.
All of the above is very generous, I’d be happy with defects.
Amazing, any reason at all!
Warranty is transferrable.
All of the above. I’ve been using only Briggs & Rieley fir travel for almost 10 years and it is the best. I’ve never been hassled when any have needed repairs and they always come back good as new.
All of the above!
Covers Damage for any reason
#3 Covers damage for any reason!!!
Love my two Briggs & Riley bags, and I was a lifelong Hartmann fan – any reason whatsoever is most important, as I never intend to let anyone else have either!
All of the above would be great
all of the above!!
I think the unconditional lifetime warranty is the undisputed champion if “warranties.” I don’t care I the warranty is transferrable or not (there doesn’t seem to be a large market for used luggage).
All of the above
Definitely all of the above!
#3 – Covers damage for any reason would be the most important for me, but all of the above is a close second!
Definitely Covers damage for any reason whatsoever
Sounds like a great company!
hi. My answer is all of the above. Also, in addition to having a great warranty, I want one that’s real not phantom. by this I mean – user friendly. that they have customer service who tells me where to bring the luggage, or make it easy and free to ship it. I’ve had lots of items with wonderful warranties that are useless because of all the hoops one has to jump through to use them.
Kathy http://www.willrunformiles.com
6) All of the above.