My favorite business travel bag is the 21 inch one-touch carry-on by Briggs & Riley. It is small enough to fit in tight spaces, but It is also expandable to carry extra items during long periods of travel. So when Briggs & Riley asked if I wanted to give away one free carry-on to Points, Miles & Martinis readers, of course I said yes. We get to share a personal story about our Briggs & Riley carry-on and give one lucky reader a carry-on of their choice from any Briggs & Riley collection.
My Personal Experience With Briggs & Riley Warranty
One of the reasons I love my Briggs & Riley is because they stand by their warranty. After three long years, my 21 inch one-touch carry-on finally gave in a little bit. One side of the handle wore down and would no longer lock in place. Considering the bag had it’s ups and downs going through an average of 50 weeks of travel per year over 3 years and included an average of 2 security checkpoints per week, 2 flights a week, 4 car drives a week and at least 2 shuttle rides per week. Needless to say it was well tested.
When the bag handle would no longer lock on one side, I simply looked up the nearest Briggs and Riley repair center, took the bag in, and explained I’d like it repaired from the lifetime warranty.
My bag was up and running in no time, with a new handle, just like new.
Bag Warranty Comparison
A quick look at a bag warranty comparison will give you a sense of Briggs & Riley’s commitment to their product. This is because you are not only buying a piece of luggage, you are buying the quality of company behind the company.
Notice Briggs & Riley doesn’t have exclusions for their warranty.
Briggs & Riley Carry-On Giveaway
Briggs & Riley stands by their products with a lifetime warranty. This warranty covers all collections and functioning aspects of their bags. To help celebrate their lifetime warranty we are giving a chance to win any carry-on from any Briggs & Riley collection. To enter simply leave a comment in this post answering the following question:
What type of warranty coverage for a travel bag is most important?
- Covers manufacturing defects
- Covers airline damage
- Covers damage for any reason whatsoever
- Warranty is transferrable
- Covers all bag collections and styles
- All of the above
Giveaway Details
- One lucky winner will be selected at random on Friday, February 15, 2013
- The winner can choose to receive one carry-on of choice from any Briggs & Riley collection
Bottom Line
My Briggs & Riley bag has stood the test of travel time for well over 3 years. When a minor issue, like one side of the handle wouldn’t lock, I got the entire handle replaced for free due to Briggs & Riley’s lifetime warranty.
If you are considering an expensive luggage purchase, it can save you money in the long run to pay attention to the company’s warranty for your product.
About The Weekly Flyer
The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.
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100% coverage for any damage
I think All of the Above is most important!
#3, covers damage for any reason. I love the one B&R I already have.
All of the above
Mainly #3
#6 of course!
#3 Covers damage for any reason whatsoever
#3
All of the above.
all of the above!
#6 All of the above
All of the Above!
Obvious answer is all of the above, but #3 if you want to get specific.
#6, all of the above!
All of the above. Pick me!
The reason I own several B&R bags:
3.Covers damage for any reason whatsoever
One that covers airline damage. That’s how all of my bags end up kicking the bucket.
Number 3!
All of the above
Covers damage for any reason whatsoever
#3. Covers damage for any reason whatsoever
For me, I like #6
#3
6. All of the above.
Covers damage for any reason
#6 ALL OF THE ABOVE
6. All of the above
6. All of the above
Absolutely #3 – Damage Covered for Any Reason!
I like the transferability of the warranty.
# 6 cover all of the above.
Covers damage for any reason whatsoever. Does it get any better than that?
Covers damage for any reason whatsoever!
#6 Cover all of the above.
Bonus comment: When I had my computer bag repaired I commented on wishing that the secondary compartments had lockable zipper pulls, and they rezipped them for free. A friend of mine got the same treatment.
Al of the above!!
Covers damage for any reason! My wife has a B&R larger suitcase, bought it specifically because of the warranty.
Covers damage for any reason whatsoever
all of the above.
Covers damage for ant reason
Covers airline damage
That is great to know. I have had to throw away bags because of broken zippers, wheels, etc. A warranty covering damage is great!
All of the above.
#3. Cover damage for any reason.
Definitely all of the above! Your blog swayed me to finally pull the trigger in the next week or so…Been eyeing a new Briggs & Riley carry-on along with the overpriced Tumi Alpha…gotta go with Briggs & Riley!
Covers damage for any reason whatsoever
I think the most important warranty inclusion is to cover damage for any reason whatsoever.
#3 – Covers damage for any reason.
Briggs & Riley warranties are the best. Not all lifetime warranties are created alike. I am a former Kirkland luggage fan, from Costco, which also offers a lifetime warranty — except they don’t make it so easy to get your bags fixed. So after my third Kirkland bag died, I made the switch to Briggs & Riley and couldn’t be happier. My local dealer also offers a loaner bag while mine is being serviced. It doesn’t get any better than that folks.
All of the above, just great!
Covers damage for any reason