My favorite business travel bag is the 21 inch one-touch carry-on by Briggs & Riley. It is small enough to fit in tight spaces, but It is also expandable to carry extra items during long periods of travel. So when Briggs & Riley asked if I wanted to give away one free carry-on to Points, Miles & Martinis readers, of course I said yes. We get to share a personal story about our Briggs & Riley carry-on and give one lucky reader a carry-on of their choice from any Briggs & Riley collection.
My Personal Experience With Briggs & Riley Warranty
One of the reasons I love my Briggs & Riley is because they stand by their warranty. After three long years, my 21 inch one-touch carry-on finally gave in a little bit. One side of the handle wore down and would no longer lock in place. Considering the bag had it’s ups and downs going through an average of 50 weeks of travel per year over 3 years and included an average of 2 security checkpoints per week, 2 flights a week, 4 car drives a week and at least 2 shuttle rides per week. Needless to say it was well tested.
When the bag handle would no longer lock on one side, I simply looked up the nearest Briggs and Riley repair center, took the bag in, and explained I’d like it repaired from the lifetime warranty.
My bag was up and running in no time, with a new handle, just like new.
Bag Warranty Comparison
A quick look at a bag warranty comparison will give you a sense of Briggs & Riley’s commitment to their product. This is because you are not only buying a piece of luggage, you are buying the quality of company behind the company.
Notice Briggs & Riley doesn’t have exclusions for their warranty.
Briggs & Riley Carry-On Giveaway
Briggs & Riley stands by their products with a lifetime warranty. This warranty covers all collections and functioning aspects of their bags. To help celebrate their lifetime warranty we are giving a chance to win any carry-on from any Briggs & Riley collection. To enter simply leave a comment in this post answering the following question:
What type of warranty coverage for a travel bag is most important?
- Covers manufacturing defects
- Covers airline damage
- Covers damage for any reason whatsoever
- Warranty is transferrable
- Covers all bag collections and styles
- All of the above
Giveaway Details
- One lucky winner will be selected at random on Friday, February 15, 2013
- The winner can choose to receive one carry-on of choice from any Briggs & Riley collection
Bottom Line
My Briggs & Riley bag has stood the test of travel time for well over 3 years. When a minor issue, like one side of the handle wouldn’t lock, I got the entire handle replaced for free due to Briggs & Riley’s lifetime warranty.
If you are considering an expensive luggage purchase, it can save you money in the long run to pay attention to the company’s warranty for your product.
About The Weekly Flyer
The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.
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Damage for any reason, like zipper pulls broken.
3. Covers damage for any reason whatsoever
Would love to give them a try simply as anyone raves about their great warranty! So definitely #3 is a big plus.
Covers damage for any reason whatsoever. Ideally, of course.
While “all of the above” is nice, honestly, the damage i care about is airline damage!
#3 is the main reason I’d buy a B&R bag.
The lack of a repair center in Kuala Lumpur however is the main reason I don’t have one yet…
6, of course!
damage caused by anything is covered
Hard to beat an all of the above answer! 🙂
I’ve been using Eagle Creek bags for several years and they’ve held up pretty well.
All of the above I have had my B&R 21 baseline roll aboard since 1999. I had trouble with the handle being bent and not retracting all the way – which was a bummer in the overhead compartments. But had the local repair guy pick it up, fix the handle with newer model and 3 other repairs – squeaky wheel and two corners repaired then return it to my office. get company!!
Covers damage for any reason, can’t beat that!
All of the above. With #2 being – Damage for any reason whatsoever
I would prefer the warranty that covers damage for any reason, since that’s great piece of mind!
The warranty coverage for a travel bag that is most important is #3 – Covers damage for any reason whatsoever.
Covers airline damage..I had a few very sad experiences with airlines in the past that mishandled my luggage. As a result of it,I could no longer use the pieces. Thanks for the generous giveaway!
Covers damage for any reason
All of the above. Thanks for the chance to win a B&R bag!
#6 – all of the above! (However, as many have noted, the best of the “above” is #3 – covers damage for any reason.)
Warranty is transferrable — so I can give the bag to one of my sons.
All of the above. My Samsonite looks like they towed behind the plane on the Tarmac!
Covers damage for any reason whatsoever. Most of the time I’m not even sure how exactly it was damaged!
#3-covers damage for any reason
All of the above!
Covers damage for any reason.
Covers damage for any reason whatsoever
All of the above of course!
Covers damage for any reason.
Damage for any reason would be my choice.
Thanks.
Covers damage for any reason
Love my B&R laptop bag – would love to add a carry-on to it.
Covers damage for any reason!!! (Love my smaller Briggs & Riley–have used daily for five years!)
Most important is #1. But All of the Above is great!
#3: covers damage for any reason whatsoever is definitely the most important.
#6 – All of the above
#3. Covers damage for any reason whatsoever
#6. All of the above
3.Covers damage for any reason whatsoever
I would go with #3: Covers damage for any reason whatsoever. Thanks.
#3 – Covers damage for any reason whatsoever
Covers Damage for Any Reason Whatsoever.
#3. Covers damage for any reason whatsoever.
#3!
All of the above.
All of the above
all of the above
All of the above duh:)
#6 for All of the Above, but especially because they cover damage for any reason whatsoever! Love that!
Covers damage for any reason. You never know who will abuse it!
#6 all of the above
damage for any reason.