My favorite business travel bag is the 21 inch one-touch carry-on by Briggs & Riley. It is small enough to fit in tight spaces, but It is also expandable to carry extra items during long periods of travel. So when Briggs & Riley asked if I wanted to give away one free carry-on to Points, Miles & Martinis readers, of course I said yes. We get to share a personal story about our Briggs & Riley carry-on and give one lucky reader a carry-on of their choice from any Briggs & Riley collection.
My Personal Experience With Briggs & Riley Warranty
One of the reasons I love my Briggs & Riley is because they stand by their warranty. After three long years, my 21 inch one-touch carry-on finally gave in a little bit. One side of the handle wore down and would no longer lock in place. Considering the bag had it’s ups and downs going through an average of 50 weeks of travel per year over 3 years and included an average of 2 security checkpoints per week, 2 flights a week, 4 car drives a week and at least 2 shuttle rides per week. Needless to say it was well tested.
When the bag handle would no longer lock on one side, I simply looked up the nearest Briggs and Riley repair center, took the bag in, and explained I’d like it repaired from the lifetime warranty.
My bag was up and running in no time, with a new handle, just like new.
Bag Warranty Comparison
A quick look at a bag warranty comparison will give you a sense of Briggs & Riley’s commitment to their product. This is because you are not only buying a piece of luggage, you are buying the quality of company behind the company.
Notice Briggs & Riley doesn’t have exclusions for their warranty.
Briggs & Riley Carry-On Giveaway
Briggs & Riley stands by their products with a lifetime warranty. This warranty covers all collections and functioning aspects of their bags. To help celebrate their lifetime warranty we are giving a chance to win any carry-on from any Briggs & Riley collection. To enter simply leave a comment in this post answering the following question:
What type of warranty coverage for a travel bag is most important?
- Covers manufacturing defects
- Covers airline damage
- Covers damage for any reason whatsoever
- Warranty is transferrable
- Covers all bag collections and styles
- All of the above
Giveaway Details
- One lucky winner will be selected at random on Friday, February 15, 2013
- The winner can choose to receive one carry-on of choice from any Briggs & Riley collection
Bottom Line
My Briggs & Riley bag has stood the test of travel time for well over 3 years. When a minor issue, like one side of the handle wouldn’t lock, I got the entire handle replaced for free due to Briggs & Riley’s lifetime warranty.
If you are considering an expensive luggage purchase, it can save you money in the long run to pay attention to the company’s warranty for your product.
About The Weekly Flyer
The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.
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#3, covers damage for any reason whatsoever.
# 6 – All of the above is all encompassing!
Covers damage for any reason whatsoever
All of the above
3. Covers damage for any reason whatsoever
#6 All of the above.
All of the above
6 – All of the above
I was going to say #2, covers airline damage, but if it covers that, it might as well cover everything. So I’ll go with #3 Covers damage for any reason whatsoever,
#6 – It should cover all of the above to be a perfect value for money.
All of the above.
Covers damage for any reason whatsoever
I Believe 1, 4, & 6 should be the priority. Bags are items that get used in an environment where they might be damaged, asking a company to warranty their product for any reason is not fair to ask imo. Also airlines should cover damage that they inflict upon our bags, not the manufacturer of the bags themselves.
#6 All of the above!
#3 is pretty much all I would need!
Covers Damage for Any reason. The styles I can live without. But give me a bag that gets repaired for any damage, and it will be the only bag I use for life.
Covers damage for any reason whatsoever
#3 is most important to me. Damage can happen at any time.
3. Covers damage for any reason whatsoever
Thank you!
All of the above! Of course!
3. Damage for any reason is most important. I like my Briggs bags a great deal
Cover ALL damage!
all of the above
Covers damage for any reason whatsoever.
Covering damage for any reason.
All of the above!
#6. All of the Above
#3 covering damage for any reason
all of the above
Covers damage for anything! I LOVE Briggs and Riley luggage!
Covers damage for any reason whatsoever.
6 all of the above……it’s gotten too easy for manufacturers to find some escape clause.
All of the above
#6. The warranty even covered my bag that was run over by a shuttle bus!
Covers damage for any reason.
#3 Covers Damage for Any Reason is definitely the most important.
Covers damage for any reason whatsoever
3. Covers damage for any reason whatsoever
This sounds like a total luxury, and sounds like they’d even cover my having made some dumb mistake!
#3 says it all
6 all of the abovr!
All of the above
The most important to me is the zipper, the wheels and the handle.
If the bag has a shoulder step, it must be included too
Covers any damage for any reason.
Covers airline damage
All of the above!
Covers any damage for any reason.
#6 all of the above.
#6 – All of the above
#6 all of the above.
I love it! I think #6 is my lucky number.
Covers Any Damage for ANY reason is important. I also like the transferable aspect. I had a wheel on a garment bag quit turning toward the end of a warranty period. I’d only used the bag a few times when traveling with evening clothes. The receipt was long gone so no under warranty repairs. Cost to repair was so high I simply tossed the bag.