My Briggs & Riley Warranty Bag Repair And Carry-On Giveaway

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My favorite business travel bag is the 21 inch one-touch carry-on by Briggs & Riley. It is small enough to fit in tight spaces, but It is also expandable to carry extra items during long periods of travel. So when Briggs & Riley asked if I wanted to give away one free carry-on to Points, Miles & Martinis readers, of course I said yes. We get to share a personal story about our Briggs & Riley carry-on and give one lucky reader a carry-on of their choice from any Briggs & Riley collection.

My Personal Experience With Briggs & Riley Warranty

One of the reasons I love my Briggs & Riley is because they stand by their warranty. After three long years, my 21 inch one-touch carry-on finally gave in a little bit. One side of the handle wore down and would no longer lock in place. Considering the bag had it’s ups and downs going through an average of 50 weeks of travel per year over 3 years and included an average of 2 security checkpoints per week, 2 flights a week, 4 car drives a week and at least 2 shuttle rides per week. Needless to say it was well tested.

Briggs 3 Year In Review

When the bag handle would no longer lock on one side, I simply looked up the nearest Briggs and Riley repair center, took the bag in, and explained I’d like it repaired from the lifetime warranty.

21 Inch One-Touch Upright

My bag was up and running in no time, with a new handle, just like new.

Bag Warranty Comparison

A quick look at a bag warranty comparison will give you a sense of Briggs & Riley’s commitment to their product. This is because you are not only buying a piece of luggage, you are buying the quality of company behind the company.

Bag Warranty Comparison

Notice Briggs & Riley doesn’t have exclusions for their warranty.

Bag Warranty Comparison Fine Print

Briggs & Riley Carry-On Giveaway

Briggs & Riley stands by their products with a lifetime warranty. This warranty covers all collections and functioning aspects of their bags. To help celebrate their lifetime warranty we are giving a chance to win any carry-on from any Briggs & Riley collection. To enter simply leave a comment in this post answering the following question:

What type of warranty coverage for a travel bag is most important?

    1. Covers manufacturing defects
    2. Covers airline damage
    3. Covers damage for any reason whatsoever
    4. Warranty is transferrable
    5. Covers all bag collections and styles
    6. All of the above

Giveaway Details

  • One lucky winner will be selected at random on Friday, February 15, 2013
  • The winner can choose to receive one carry-on of choice from any Briggs & Riley collection

Bottom Line

My Briggs & Riley bag has stood the test of travel time for well over 3 years. When a minor issue, like one side of the handle wouldn’t lock, I got the entire handle replaced for free due to Briggs & Riley’s lifetime warranty.

If you are considering an expensive luggage purchase, it can save you money in the long run to pay attention to the company’s warranty for your product.

Editorial Note: Opinions, analyses, reviews or suggestions expressed on this site are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed.

About The Weekly Flyer

The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.

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Comments

  1. Covers damage for any reason whatsoever. Being on the road quite frequently- this is the sole reason why B&R is probably superior than any other brands. I’m not even sure if Tumi offers similar warranty.

  2. #4 Warranty is transferable.

    Once I don’t win the free bag, I’m going to hit CL to look for a used one!

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