Flying back from Bermuda, I was optimistic when I saw that there was a Priority Pass lounge in the terminal, however that optimism sure went away as I entered the lounge, which is the Graycliff Luxury Lounge.
The lounge is located immediately after Gate C at BDA and is open from 7:30 and closes 30 minutes prior to last flight departure.
Food includes a few small stale muffins, and don’t expect a drink as there was no bartender in sight. (All I could think of was if the front desk greeter would also serve drinks)
There was some seating and decent views, however no one was there. I saw several people enter the lounge and then went back to the terminal shortly after.
The glamorous seating area in the lounge.
Bottom Line
If you’ve ever been to this Priority Pass lounge at the Bermuda Airport, then you probably know to have to low expectations. I was extremely disappointed in the lounge and the offerings here, and it has to go down as one of the worst Priority Pass lounges I’ve been to.
What’s the worst Priority Pass lounge you’ve been to? Feel free to comment below!
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Guess you’ve never seen the one in DEL.
Tokyo Narita Airport has one of the worst PP lounges…
HNL is no good as well.
SJU is also pretty pathetic.
From what I read, HNL not only has no food but will not allow food to be eaten in the lounge. They have no alcohol. Not sure anything can compete with that for worst.
The PP DFW lounge changes location through the day. At certain times, it’s about the size of a dentist’s waiting room with very few snacks.
The worst is the premium plaza arrivals lounge at New Delhi. Only 15 chairs and no snack or drinks offered.
You know having used many of the PP lounges around the world there is one thing that they do provide, and that is a place where you can sit relax away from the crowds. The one in Kilimanjaro Airport might not be much but it was air conditioned and had a shower. One has to remember not all countries are like it is in the US, or Europe. If that club room was that bad then hey go back outside and sit with everyone else. I am sorry if this offends you or any readers but I am tired of reading about how bad things are, question did you actually pay for your membership or was it part of a CC. If you actually paid for it I would call them and complain if you feel it was below your standards or expectations. Free stop whining
There are a lot of us out here that actually pay for our F or Biz seats and club memberships. Point of reference I am approaching 90K paid FC for the year will exceed 100K add to that 30K vacation paid
You have to PP lounge in China’s second tier city!
@Ghostrider5408
But this is a review site! It should hardly come as a surprise that there are reviews posted!
Was just there 2 weeks ago and at 815 am they were still closed.
I live here and I can confirm that the front desk agent doubles up as the bar guy. In any case, there is hardly ever anything to eat in there, the newspapers are always out of date and I have been to the lounge at times when they have neither anything to eat nor drink. I echo your sentiments about it being the worst lounge! When you are next in Bermuda give me a shout for a drink!
We love Graycliff lounge in Bermuda. Over the last few months new staff have added top personal customer care and reliability. The view is awesome . Okay, no food but some delicious banana bread and home baked cookies. We had a fun time and a great welcome and left with a smile. Not just because of the Dark n ‘Stormy or two!
I used the lounge recently. I was pleased to see a decent review here and felt I must add my two cents worth. I travel frequently and have noticed a vast improvement in Bermuda’s lounge since May. Opens at 7am by the way. (they should update the earlier time) Always someone there. Two great guys work at start and end of the week. In fact the welcome I got on Friday could teach colleagues in London (Gatwick) a lot. It made my stay fun and relaxing: night and day compared to the general lounge of the airport. Plus there’s a new installation of business work stations next to their conference room. I think all these improvements signal the intent of Graycliff lounge. Impressed. Keep it up.
One of the better Priority Pass lounges. Comfortable sofas and a stunning panioramic view come as standard! Great service I sure will be back next time Bermuda calls.
Relaxing. Real break from the din of the main lounge and fine customer service. Makes a real difference.