American Express has made a positive change to their Fine Hotels & Resorts program for cardholders of The Platinum Card® from American Express or The Business Platinum Card® from American Express OPEN. You’ll now earn 5x points on Fine Hotels & Resorts through amextravel.com.
Previously cardholders only earned 5x points on airfare, so it’s great to see that Fine Hotels & Resorts bookings will now earn 5x points, as long as you choose the option to pay in advance when making the booking online vs. at the hotel.
Bookings through American Express Fine Hotels and Resorts typically include:
- Noon check-in, when available
- Room upgrade upon arrival, when available (usually suite upgrades)
- Daily breakfast for two people
- Guaranteed 4pm late check-out
- Complimentary Wi-Fi
- A unique property benefit (such as a $100 hotel credit or $100 dining credit)
Per American Express, You can get 5X Membership Rewards points on eligible hotels and flights booked on amextravel.com when you book using a Platinum Card or Business Platinum Card. Eligible travel purchases include scheduled flights, prepaid hotel purchases (including The Hotel Collection and travel packages (flight + hotel packages)), minus returns and other credits.
Here’s a look at a few of the  Fine Hotels and Resorts available showing the 5X points on the site:
The London West Hollywood at Beverly Hills
American Express is in the process of rolling out the 5X points on bookings on their website which should be fully implemented in 2019. It appears to be a manual process, meaning that if you’re not able to book the property online, in the meantime, you can book by calling them at 1-800-525-3355.
Also to note these bookings are pre-paid in order to earn the 5X points, however they do follow the hotel’s cancellation policy, meaning if you need to cancel as long as you do so in time, you’d be eligible for a full refund of your reservation.
In order to book these, you must have either a Platinum Card from American Express or the The Business Platinum Card® from American Express OPEN to have access to Amex Fine Hotels and Resorts.
Check out our recent reviews of Hotel Review: Encore Las Vegas, Hotel Review: Delano Las Vegas Scenic Suite and Hotel Review: Bellagio Las Vegas to see how the Fine Hotels and Resorts benefits stack up in Las Vegas.
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My husband and I worked for Delta for over 40 years. We got the AMEX Delta Skymiles card, becaiuse we had worked for Delta, and thought we would still be part of the Delta family, even though we had been retired for seven years. My husband was a pilot and I, a flight attendant.
I used that card for everything, building up points…a lot of points.
Last month we attended a reunion in California. We had enough points to fly first class from the east coast to California. We checked with AMEX and Delta, and they assured us that we had the points..we called a month in advance just to be doing things the right way.
When we arrived at the airport, the agent was very nice but informed us that the point system had changed and we in fact, did not have enough points to be seated in first class…so the agent seated us in Comfort Class…I know it may seem like a small matter, but I feel that we were cheated. It was that way..going and coming. Going, they seated us in a seat that would not recline, so I was forced to sit bolt upright in a seat for five hours. I was terribly disappointed.
When we were making our reservation for the trip, they told us that the point system was going to change, but that we were safe..they assured us infactally, that we had those points.
So how does that work for regular people…
It taught me that it would be better for me, if I take my chances and go “stand-by”. The chances of my getting into first class are far better than fooling with American Express and the Skymiles card..which at this point is a joke. I will be sure to pass that on.