This weekend I was checking my Delta SkyMiles account to see how ridiculously high the balance is getting from the slew of promotions Delta is running and I came across something odd.

I had only received 200 miles for my recent Avis rental instead of the 5,000 per rental outlined in this promotion. Recently Avis has come out with multiple promotions where you can earn 5,000 or 3,000 Delta SkyMiles per rental.

I wanted to share with you how to get the proper number of miles posted to your SkyMiles account if this happens to you.

First pull up your Avis account and get the rental agreement number from your past rentals. Then call up Avis Customer service at 800-352-7900, Mon-Fri 7:30 AM – 7:30 PM Central Time. Ask them to verify that you had the proper promotion code tied to the reservation. Once they verify that ask them to submit for the miles.

Bottomline

It pays to stay on top of your mileage accounts. Had I not checked my Delta SkyMiles account I would have missed two rentals where Avis didn’t credit the proper amount of miles. At 5,000 per rental that is a total of 10,000 miles, almost half way to a domestic coach.