For the past few weeks SkyMiles members have been loosing confidence in Delta’s shabby award booking engine. The ability to book Air France awards has been off, then on, and now appears to be on a route specific basis. Here are a few examples of where Delta is and is not showing Air France availability.
Is Delta.com Blocking AF Availability On January 8 From Montreal To Paris?
In this example we search for Business Class award availability from Montreal to Paris on January 8, 2013. The results differ widely depending on where you look for the availability.
Air France shows two AF direct flights with Business Class award availability. Wouldn’t it be nice to construct a stop over in Montreal on your way to Paris?
Instead of showing Air France’s direct flight from Monteal to Paris in Business Class, Delta shows a connecting flight through JFK in coach. The best part is Delta will let you have the connecting coach flight for only double what you could have the flight in Business Class on Air France.
Delta now shows Air France availability for this award search. The screen shot was taken when Delta.com was not showing availability. Not sure why it didn’t show before but now it does.
Delta Shows AF Availability on January 9 From Los Angeles To Paris
In this example we search for Business Class award availability from Los Angeles to Paris on January 9, 2013. The results differ by airline but Delta does show Air France availability on this route.
Air France shows two flights with Business Class award availability. The first flight is the direct flight to Paris on Air France. The next flight connects in Mexico on Aeromexico.
Delta does show Air France availability on the direct route from Los Angeles to Paris. Delta also shows a connecting flight through Nice, France for only 220,000 Sky
Delta appears at times to block Air France availability or just not show it in the search results on select routes via their website. Delta has also confirmed to me they also don’t have AF availability at times. On the other hand, I believe Air France is blocking some of their award space from Delta and holding it only for their elite members.
Does this differ from your experience?