There was some confusion and difficulty with Citi registering credit card holders with the 10x American Airlines miles with Amazon spending promotion. We are happy to share that at least one reader had the promotion added to his account.

Earlier this month we shared that Citi is offering 10x American Airlines miles with participating purchases at Amazon through September 30, 2012. A number of you shared frustration with getting this promotion even though you were a Citi card holder. It turns out there is at least one success story. See below to understand how Henry82 had the promotion added to his account.

Reader Success Adding Promotion To Citi® Platinum Select® / AAdvantage® Visa Signature® Card

Reader Henry82 had success getting the 10x American Airlines promotion added to his Citi® Platinum Select® / AAdvantage® Visa Signature® Card (Application Link). He sent a secure message to Citi and the promotion was applied to his account. Citi responded with the message below.

We appreciate the opportunity to assist you.

You will earn an additional nine miles per dollar on purchases at Amazon.com until 09/30/2012 up to a cap of 2,500 bonus miles. You will also earn an additional two miles per dollar on purchases at department stores, electronics stores, office supply stores and apparel stores until 09/30/2012 up to a cap of 2,500 bonus miles.

We have enrolled you in this offer today.

Promotion Details

• Now you can earn AAdvantage bonus miles on purchases with your Citi® Platinum Select® / AAdvantage® Visa Signature® Card
• Earn 10X AAdvantage miles for every $1 you spend on eligible Amazon.com purchases, up to 2,500 AAdvantage bonus miles
• Valid through 9/30/2012
• You can also Earn 2 AAdvantage bonus miles per $1 spent on eligible department store, electronics, office supply and apparel purchases, up to 2,500 AAdvantage bonus miles
• Valid through 9/30/2012

Terms And Conditions

In order to qualify for this offer, the account must be open and current at all times. If your account is closed for any reason, including if you convert to another card product, you may no longer be eligible for this offer. You may receive more than one communication regarding this bonus offer with a reply by date of 09/10/12; however if you have already enrolled in this offer, no further action is required.

AAdvantage® miles are only earned on eligible purchases. This promotion starts within 4 business days of when you enroll in this offer and will end on 09/30/12. Additional earnings associated with this program may overlap with other special offers (outside of these offers) in which you are currently enrolled. Eligible purchases exclude purchases made at warehouse clubs or discount stores, balance transfers, cash advances, convenience checks, items returned for credit, fees and interest charges. The Amazon.com offer is valid for purchases billed as Amazon.com transactions. Electronics purchases are transactions made at stand-alone merchants that sell, repair or lease a wide variety of electronic goods, including computer hardware. Office supply purchases are transactions made at merchants that sell a wide variety of office and school supplies and paper goods. Department store purchases are transactions made at large stand-alone merchants selling a general line of merchandise from departments that usually have separate checkout counters. Apparel purchases are transactions made at stand-alone merchants that sell clothing, furnishings and accessories geared toward a specific audience. Citi does not determine whether merchants appropriately identify the purchases (including online, catalog, mail order and telephone purchases), but Citi does reserve the right to determine which purchases qualify for this offer. Bonus miles awarded for each offer are subject to a maximum of 2,500 additional miles.

Bottom Line

If you spend at least $250 at Amazon you can make out the 2,500 AA mile earning cap with this promotion.

So if you like shopping at Amazon, have a Citi® Platinum Select® / AAdvantage® Visa Signature® Card or other Citi card, it may be worth sending a secure message to see if you can have the promotion added to your account.

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Points, Miles & Martinis will earn a small referral credit for successful applications through the links in this post. As always we appreciate any support for the blog.