Delta Site Down – Free Booking Over Phone?

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Update: Appears the site is back up. Anyone get a free direct booked ticket while it was down?

Delta’s website is currently down. This not only tells me that Delta’s website is temporarily broken, but some could argue that was already the case with their award booking engine. Instead, it tells me that for a limited time, you may be able to book over the phone and save on direct ticketing fees. So if you were looking to book that complex award and avoid the $25 direct ticketing fee, now may be the time.

Delta’s Website In Maintenance


We are currently experiencing problems on and our mobile applications. 

Customers who need to check-in for flights may use self-service kiosks at the airport or see an agent. For those customers who need to book or manage an existing trip, please call Delta Reservations at 1-800-221-1212.
We apologize for any inconvenience.

Delta's Site Is Down

I haven’t confirmed if they are offering fee free direct ticketing, but it is worth a try if you were concerned about those fees.

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About The Weekly Flyer

The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.

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  1. Not exactly with DL but similar enough. I was booking a ticket through the AMEX portal where you get 2X MR points, and the website was having issues. Called to complete the transaction and asked if I still would get the double MR points because it was not booked on-line and was told that since it was their problem, I would still get the bonus. It always pays to ask.

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