Atlanta Global Entry Interview Experience

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I recently shared how United paid my renewal fee for the Global Entry program. Once I confirmed my application was ready, I scheduled a Global Entry interview at Atlanta’s International terminal. The day of the interview, I wasn’t exactly sure where the interview was, I just knew it was in the International Terminal, so that’s where I headed.

Atlanta Global Entry Interview

I arrived at the passenger drop off area. This area is essentially the top floor where you can enter the building. I wasn’t sure where the location of the interview office was, so I briefly walked around the top floor.



After not finding any TSA or Global Entry office on the top floor, I headed back to the front door where I knew the escalators were located.


Simply head down the escalators to the lower floor.


Note that if you self park, you’ll come in on the middle level between the top (departures) and bottom (arrivals). If you come in this way, simply head down one more set of escalators and you’ll almost be there.


I went down the second set of escalators and then turned right where I knew a bunch of stores were located.


Sure enough, I found it. There it is in the picture just past the Starbucks coffee shop.


Bottom Line

If you schedule an interview in Atlanta’s Airport Terminal, be sure to head to the International side of the airport. Once there, go to the baggage claim area and look for Starbucks. Just past the coffee shop you’ll find the office to attend your scheduled interview.

If you have an upcoming interview, make sure you read this post to ensure you bring everything you need to the interview.

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About The Weekly Flyer

The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.

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  1. Thanks for the post! Great timing considering I have my interview there on Monday and I had no idea where I was going. One question: what’s the best way to get there if you are arriving in through a domestic terminal? I have a 2 1/2 hour layover and I’m knocking my interview out while I’m waiting!



  2. Wish I’d had this info before I went. It would have saved me a lot of grief.

    Joe, my husband advised you can take the underground train to terminal F, which is where the interview is located.

  3. I did my interview at the ATL in the fall of 2014. I had a couple hour layover and thought I would have plenty of time but didn’t realize that I had to leave the security area to go to the Global Entry office. That return trip though security along with not being called for my 2:00 appointment until 2:25 meant that I barely had time to make my return flight. If you are scheduling an appointment during a layover, be sure to allow plenty of extra time to find the office and get back through security.

  4. This was extremely helpful. We found the interview location yesterday afternoon with no problem thanks to your pictures and directions. Thanks for posting!

  5. Thanks to your pics, found the office, walked in and finished in less than 10 min! 3pm on 10.26. Appt was a few days away, but 5 hours of driving. Asked why I went to Cuba – another forum suggested taking copy of visa, letter of invitation, etc. and it was no problem. Staff VERY pleasant!!

  6. I just want to thank you for this post. You really helped me find the parking, office, and floor real fast. My appointment was 7:15am. Got to the garage at 6:45am and signed in at 6:52. I guess it only took me 7 mins to walk to the office from the garage. Waited 5 mins, interviewed for 5 mins, got to the car and already got an approval email. Thanks for making the process easier for us!!!

  7. The Atlanta Airport Global Entry office is after migrations? Because I will be in transit, so I guess I will not be able to do it there, right?

    Thank you very much,



  8. Is there a process to schedule an interview or is this just walk in. I already have my conditional approval, but my local interview office has me booked 7 months out

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