Earlier today, View from the Wing wrote about $85 Business and First Class Sale Fare, Europe – US on United. By the time I saw it, the deal had ended so I didn’t get in on this on, though it appears United is not going to be honoring these tickets.
United has finally announced their decision on what they’re gonna do about these fares.
United is voiding the bookings of several thousand individuals who were attempting to take advantage of an error a third-party software provider made when it applied an incorrect currency exchange rate, despite United having properly filed its fares. Most of these bookings were for travel originating in the United Kingdom, and the level of bookings made with Danish Kroner as the local currency was significantly higher than normal during the limited period that customers made these bookings.
You win some and lose some.
What do you think, should United have to honor these fares, or are they able to cancel them?