Hall Of Shame: Which SPG Hotels Are On The List?

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A Flyertalk.com thread started in 2009 in the Starwood Preferred Guest forum has recently resurfaced and the topic of the thread is “Hall of Shame – Worst SPG experiences“. It asks where have you had the most revolting experience?  So where did Flyertalk posters say that they would not stay again?

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Le Meridien N’Fis, Marrakech

Before we reveal the list – which is really long – the thread rules say anyone can nominate any SPG property to be on the list, and that particular property will stay on the list until the original poster asks for the property to be removed.  The thread also offers the classic Flyertalk disclaimer of YMMV – Your Mileage May Vary.  So which SPG properties made the dis-honor roll?

  • Four Points Baltimore Washington Int’l Airport, MD
  • Four Points Eastham Cape Cod, MA
  • Four Points Boston Logan Airport, MA (x5)
  • Four Points York, PA
  • Four Points Philadelphia City Center, PA
  • Four Points Allentown, PA
  • Four Points New Orleans Airport, LA (x2)
  • Four Points Lexington, KY
  • Four Points Chicago O’hare Airport, IL (x5)
  • Four Points Miami, FL (x3)
  • Four Points San Francisco Bay Bridge, CA
  • Four Points San Fransisco Airport, CA
  • Four Points Bakersfield, CA
  • Four Points Tucson University Plaza, AZ
  • Four Points Geelong, Geelong, Australia
  • Four Points Lakeshore, Toronto, Canada
  • Four Points Central Köln, Germany
  • Four Points Milan Center, Milan, Italy
  • Four Points Langkawi, Langkawi, Malaysia


  • Element Miami International Airport, FL


  • Sheraton Anchorage Hotel & Spa, AK (x2)
  • Sheraton Anaheim, CA
  • Sheraton Gateway Los Angeles, CA
  • Sheraton Gateway San Francisco Airport, CA
  • Sheraton Mission Valley San Diego Hotel, CA (x2)
  • Sheraton La Jolla Hotel, CA (x2)
  • Sheraton Universal Hotel, CA (x2)
  • Sheraton Walt Disney World Dolphin, FL (x2)
  • Sheraton Stamford Hotel, CT
  • Sheraton Fort Lauderdale Airport, FL (x2)
  • Sheraton Suites Cypress Creek Ft. Lauderdale, FL (x2)
  • Sheraton Tampa Riverwalk Hotel, FL
  • Sheraton Gateway Hotel Atlanta Airport, GA (x2)
  • Sheraton Princess Kaiulani, HI (x4)
  • Sheraton Waikiki Hotel, HI
  • Sheraton Maui Resort & Spa, HI
  • Sheraton Chicago Hotel & Towers, IL
  • Sheraton Springfield Monarch Place Hotel, MA (x2)
  • Sheraton Annapolis, MD
  • Sheraton Baltimore City Center, MD (x2)
  • Sheraton Columbia, MD
  • Sheraton Kansas City Sports Complex, MO
  • Sheraton Chapel Hill, NC
  • Sheraton Charlotte Airport Hotel, NC
  • Sheraton Atlantic City, NJ (x2)
  • Sheraton Eatontown, NJ
  • Sheraton Meadowlands Hotel & Conference Center, NJ
  • Sheraton Albuquerque Uptown, NM
  • Sheraton Jfk Airport Hotel, NY (x3)
  • Sheraton New York Hotel & Towers, NY (x2)
  • Sheraton Oklahoma City Hotel, OK
  • Sheraton Downtown Philadelphia Hotel, PA (x4)
  • Sheraton Providence Airport Hotel, RI
  • Sheraton Dallas Hotel, TX
  • Sheraton Reston Hotel, VA
  • Sheraton Seattle Hotel, WW


  • Sheraton Mirage Port Douglas, Gold Coast, Australia
  • Sheraton Brussels Hotel, Brussels, Belgium (x3)
  • Sheraton Nassau Beach Resort, Nassau, Bahamas (x2)
  • Sheraton Sao Paulo Wtc Hotel, Sao Paulo, Brazil
  • Sheraton On The Falls Hotel, Ontario, Canada
  • Sheraton Great Wall, Beijing, China (x2)
  • Sheraton Sharm Hotel, Resort & Spa, Sharm El Sheikh, Egypt
  • Sheraton Buganvilias Resort & Convention Center, Puerto Vallarta, Mexico
  • Sheraton Old San Juan Hotel & Casino, Puerto Rico
  • Sheraton Towers, Singapore (x2)
  • Sheraton Maslak Hotel, Istanbul, Turkey (x2)
  • Sheraton (the) Park Lane Hotel, London, UK (x3)
  • Sheraton Skyline Hotel Heathrow, London, UK (x5)
  • Sheraton Jumeirah Beach, Dubai, United Arab Emirates (UAE) (x2)


  • Le Meridien Dallas North, TX


  • Le Meridien Heliopolis, Cairo, Egypt (x2)
  • Le Meridien Pyramids, Cairo, Egypt
  • Le Meridien Dead Sea, Israel (x3)
  • Le Meridien Beach Plaza, Monaco
  • Le Meridien N’fis, Marrakech, Morocco
  • Le Meridien Nice, France
  • Le Meridien Barbarons, Mahe, Seychelles


  • Luxury Collection – SLS Hotel At Beverly Hills, Ca


  • Luxury Collection – Hotel National, Moscow, Russia
  • Luxury Collection – Prince Des Galles, Paris, France (x2)
  • Luxury Collection – Sheraton Grande Sukhumvit, Bangkok, Thailand


  • W Los Angeles – Westwood, CA
  • W Atlanta – Midtown, GA (x2)
  • W Chicago – Lakeshore, IL (x2)
  • W New Orleans – French Quarter, LA


  • Westin Bonaventure, CA (x2)
  • Westin San Francisco Market St., CA (x2)
  • Westin San Francisco Airport, CA
  • Westin St. Francis, CA
  • Westin Diplomat Resort & Spa, Hollywood, FL
  • Westin Peachtree Atlanta, GA (x2)
  • Westin Maui, HI (x2)
  • Westin Michigan Avenue, IL (x2)
  • Westin New Orleans Canal Palace, French Quarter, LA
  • Westin New York Times Square, NY (x2)
  • Westin Las Vegas Hotel, Casino & Spa, NV (x11)
  • Westin Memphis Beale St, TN
  • Westin Galleria Houston, TX (x3)
  • Westin Oaks Houston, TX (x3)
  • Westin Stonebriar, TX
  • Westin Arlington Gateway, VA
  • Westin At Tyson’s Corner, VA
  • Westin Seattle, WA


  • Westin Nova Scotian, Halifax, Canada (x2)
  • Westin Paris, France
  • Westin Palace, Milan, Italy
  • Westin Resort & Spa, Cancun, Mexico

Bottom Line:
I will be the first to admit that the list needs a little bit of pruning considering some of the hotels listed such as the Westin Diplomat Hotel in Hollywood, FL is no longer a Westin, and the Four Points Baltimore Washington International Airport is in the process of being bulldozed.  But I still find the list interesting.  Has anyone had a good or bad stay at any of the SPG properties listed above?

Editorial Note: Opinions, analyses, reviews or suggestions expressed on this site are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed.

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  1. Had a great stay at the Sheraton Maui Resort and Spa. The Deluxe Ocean front rooms are beautiful, there is ample parking, the beach access and pool are both great. The resort fees stink but all resorts have those these days.

  2. Westin Lake Las Vegas x11 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    That’s some record and I wholeheartedly agree.

  3. Westin Las Vegas has been my worst stay ever at a Starwood prop. Shocking that the GM of the property has been in the position for over 10 years, guess its one property they just dont care about

  4. One complaining traveler doesn’t make a bad hotel. I have stayed at a few of the hotels on the list without issues. Even the best hotels on Tripadvisor have one/some horrible reviews. I think once you have multiple nominations for the list of s game, you are getting an indication of a below average hotel…

  5. Lot of Pretty good hotels are getting trashed based on a single bad stay, which can happen to anyone. The Le’Meredian Marakesh was absolutely wonderful when I went and doesn’t deserve to be “featured” on any list with the 4P New Orleans Airport.

  6. Last week at Four Points Logan. Found it to be great.

    Two years ago at London Park Lane – loved it.

    I am picky and notice details. The list convinced me to ignore such lists unless the complaints are egregious.

  7. has not a great stay at the sheraton term 2 CDG paris airport… food expensive/stay not friendly/room small and a/c not great.. etc

  8. add Sheraton Melb to the list , booked a Suite in March 2015 and was underwhelmed and very disappointed for a revenue stay
    The property opened on Apr 27, 2014 and the rooms were extremely drab and dated for an alleged less than one year old property
    Definitely not on the aspirational list, soooo disappointed

  9. @Carlos key -You might feel a little better if you got more rest (i.e. Not staying up until 3:33 am)…

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