Strange Starwood Timeshare Email I Received

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I regularly receive offers from Starwood to visit one of their resorts where they have timeshares villas, to check them out for a discounted rate, in hopes of attending a timeshare fractional ownership presentation for 90 minutes.

The latest one today came from the The Westin Desert Willow Villas.


Here was the latest email I received today:

Book a 5-day, 4-night stay in Palm Desert for just $389 and receive 5,000 Starpoints® or a $75 American Express®Gift Card.

However the strange part was who it was addressed to in the email.

Dear Award,

Don’t miss your chance to experience the beauty of Southern California at a relaxing Westin resort. This ultra-exclusive offer for members of the Starwood Preferred Guest® program has been extended until January 26, 2016.

The serene desert setting of The Westin Desert Willow Villas, Palm Desert offers inspiring views of lush emerald golf greens, blue skies and majestic mountains, while nearby recreation, world-class shopping and activities provide endless uplifting pursuits. During your stay, you can:

• Bask in the fresh desert air as you take advantage of welcoming on-site amenities including multiple pool areas, outdoor whirlpool spas, a WestinWORKOUT® Fitness Studio, delectable restaurants, basketball, tennis and more. Or, simply relax in a stylish villa retreat designed with all the contemporary comforts you need for a perfect vacation.

• Tee off at two award-winning courses amid natural wonders and mountain views—both just minutes away at the adjacent Westin Desert Willow Golf Resort.

• Enjoy feel-good family time with engaging resort activities such as storytelling, stargazing, friendly tournaments and more, all perfectly suited for children and parents.


Bottom Line

Well I love redeeming Starpoints for great awards, “Award” is not my name, so I find it strange as to why this was addressed this way. Did anyone else receive this email from Starwood addressed to an incorrect name?

Feel free to share your thoughts below on this email or about Starwood’s fractional ownership program.

Editorial Note: Opinions, analyses, reviews or suggestions expressed on this site are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any card issuer. For details on current offers visit the card issuer’s site.

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  1. I’ve received various timeshare offers, usually in Hawaii but sometimes Cancun and they frequently have a different name in them. Many times it’s a family member so I’m curious how they get the information.

  2. YES!

    I thought it was just me. I have received emails from Starwood addressing me as “Award” as well. I would love to know what triggers that and if it’s something I need to fix? By the way, I don’t recall mine being related to Timesares (or “partial ownership of villas” etc). So probably not specific to that type of email.

  3. I didn’t receivethat email. Could you forward the phone # so I can call them to see if I can get this offer?

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