Delta No Longer Will Charge a Phone Booking Fee For Customers

This post may contain affiliate links from our advertising partners, such as American Express. Read my Advertiser Disclosure policy here. Some of the offers below may have expired or are unavailable on our site at this time. Terms Apply to Offers. Offers for the Amex EveryDay® Preferred Credit Card from American Express, Starwood Preferred Guest® Credit Card from American Express, Platinum Delta SkyMiles® Credit Card and Delta Reserve® Credit Card are not available through this site. All information has been independently collected by PMM and has not been reviewed or provided by the card issuer.

Great news for Delta flyers, as the airline will no longer charge their phone booking fee for passengers starting tomorrow April 14, 2016, in an effort to improve the customer experience for all customers. This latest information was confirmed with a Delta supervisor in one of the call centers tonight and I couldn’t be more thrilled.

Below is a look at the current direct ticketing charges which will be ending:

Screen Shot 2016-04-13 at 9.36.47 PM

Currently, Delta charges a $25 per ticket for tickets purchased over the phone through Reservations Sales and a $35 per ticket for tickets purchased at one of our Ticket Office Locations. The Direct Ticketing Charge is waived for all Gold, Platinum, and Diamond Medallion customers.

Bottom Line

This is great news that Delta will now allow all their customers to book over the phone free of charge. Well most of us search online, it’s nice to call and speak with an agent, and it will be even better not having to pay a fee!

Do you think other airlines such as United and American will follow suit and waive their phone booking fees as well?

The Platinum Card® from American Express Editorial Note: Opinions, analyses, reviews or suggestions expressed on this site are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any card issuer. This post was accurate at the time of posting, offer may be unavailable on this site at a later time. For details on current offers visit the card issuer’s site.
American Express® Gold Card

About Points, Miles & Martinis

Here at Points, Miles and Martinis, we love all things travel. We focus on topics relating to travel including destinations, airline, hotel, car rental and credit card reward programs. Our goal is to help people travel better. - See more at our About Us page.

Sign up for Email || Twitter || Facebook |Tips & Tricks
Hotel Offers || Airline Offers || Bank Offers || Cash Back Offers

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *