Delta Air Lines has a new customer care system in place when it comes to compensation, as experienced on a recent Delta flight. Previously, if you had a customer service issue or a delayed flight on Delta, and you contacted their Corporate Customer Care team, you’d be offered either bonus SkyMiles or sometimes a Delta Voucher.
However, with their new system you’re now offered SkyMiles, or a Choice Gift Card, which you can choose from several merchants including Delta, Nordstrom, Amazon, Macy’s, Best Buy, Zappos, American Express and more.
It’s quite easy to use. Just head to their Choice Gift Card site, which is provided as an unique link in the email. You can then logon and select your gift from several merchants.
Delta Choice Gift Card choices
More Delta Choice Gift Card choices
Overall, I was impressed in the simplicity throughout this entire process, and can’t wait to receive my $100 American Express Gift Card!
Looking for More Delta Miles?
If you are looking for more ways to earn Delta miles, consider the Delta Reserve Credit Card from American Express, The Platinum Delta SkyMiles® Credit Card from American Express, Gold Delta SkyMiles® Credit Card from American Express.
Have you experienced Delta’s new generous compensation offerings lately for either a delayed or oversold flight? We’d love to hear your thoughts below!
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I received an offer of Delta compensation after a flight was cancelled due to a mechanical issue. The offer was not generous or in line with my out of pocket losses resulting from the cancellation. Delta (and every other airline) treats their screw ups like your time is free.
Heaven help you if you need to take an earlier or later flight. Then, your time has a very distinct and expensive cost associated with it.
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