Delta Air Lines is being accused of holding “hostage” a german shepherd dog, Bunny, by bureaucracy and paperwork as the dog was traveling to Guatemala and somehow the dog was separated from her certifications, meaning that in order to be released, Delta would require the owner to pay an additional $3,000.
Per the New York Post,
A Minnesota woman claims Delta Airlines held her 8-month-old German Shepherd captive for 33 hours, refusing to release him until she forked over $3,000.
The “hostage” situation began last week, when Mary Nguyen hired Pet Air Carrier, a private company unaffiliated with Delta, paying it $3,000 to ship Bunny, her 8-month old German Shepherd to Central America, where her husband lives.
As part of the arrangement, Nguyen, 25, drove from Minneapolis, where she is a student, to Wisconsin to have the required paperwork endorsed, before sending the pup on his way on Wednesday.
But when Nguyen’s hubby tried to get Bunny out of cargo at La Aurora International Airport in Guatemala City, Delta balked, saying the necessary paperwork to take the animal to a new country had been left back in the US, Marketwatch reported.
Adding insult to injury, Nguyen claimed Delta agents demanded an extra $3,000 to free the pup, the site reported.
Nguyen told the site it took 33 hours of dogged determination– and plenty of phone calls– to get Bunny sprung.