Behind the Scenes as a Butler at the Plaza Hotel

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Bloomberg Pursuits published an article today through a behind the scenes look of being a butler at the Plaza hotel in New York. The story goes on to mention some of the craziest requests guests ask of their butler plus some awkward parts of their job including “bathtime” for the guest, as well as tipping etiquette for your butler.

Per Bloomberg Pursuits,

Another common request for the butler team is to draw baths with a signature blend of salt, oil, and roses—especially during the colder months of the year. But the butler’s duties aren’t necessarily complete once the tub is full. Bal, the Plaza’s resident bath-time specialist, said that 95 percent of the time, he’s asked to remain within arm’s reach as bathers suds-up. Most of them, he said, want more hot water or scented oil, and are happy to keep him on hand while they relax in the nude. He is often left to pull the plug from the drain, elbow-deep in leftover water.

It gets weirder. One of my butler colleagues at a previous job in London was asked to ship in and set up a guest’s order of fresh oysters in the bathtub. He diligently filled the tub with ice and laid the oysters out, only to discover that the guest wanted the oysters placed in the tub around his soaking body. Eventually, the client seemed satisfied: He purchased the room next door for his butler so he’d always be near.

What’s the craziest thing you’ve ever asked a butler to do? Feel free to share below!

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  1. This is the paragraph that caught my eye

    >>>Minibar charges also lead to regular disputes. A full raid of your room’s bar runs $600 at the Plaza—something that happens at least once a week. The likelihood that guests will not want to pay is almost guaranteed.<<<

    Isn't that just like the "kids" today? Indulge at night, claim it was someone else's fault in the morning.

    I've eaten the $8 M&Ms in the Las Vegas minibar at midnight before, and I never considered trying to burn the hotel afterwards.

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