The one thing I love most about Delta other than their operational excellence is their customer experience. I can use Delta’s app, website, kiosks or interact with agents to get the experience and interactions that I desire.
However, that doesn’t always go as planned.
The Delta App is usually great for booking award tickets, paid tickets, checking upgrade lists, changing seats, even redeeming free drink awards. But that’s not the case tonight.
The Delta app is down. The screen shot below is what I saw when trying to log into the app.
Am I alone on this, or do any of you have the same problem. Drop a note into the comments and share if you are or are not able to get into the Delta app on your phone.