Just as passengers can rate drivers in the Uber app, drivers can also rate passengers on a scale of 1-5 stars after each trip. If you think all passengers have 5 star ratings, think again.
Looking at my rating this weekend, I noticed that I have a 4.45, and it hasn’t changed in several weeks. I’m a pretty active Uber user, however no matter how friendly I am, or “try” to get a better rating, the needle won’t change. Despite being told by drivers they’re giving me a 5 star rating, I still can’t seem to get my overall rating up.
Uber describes the following when it comes to ratings:
Ratings foster mutual respect between riders and drivers. This strengthens our community and helps everyone get the most from Uber. Just as you expect drivers to treat you with respect, drivers hope to feel the same acknowledgement from riders. A high rating is about more than bragging rights among your friends; it’s a sign that people enjoyed their time with you. Keep up the good work!
If you still haven’t tried Uber yet, you can still get a credit towards your first ride with my referral link, here or your credit can be applied to your UberEats order instead!
Does anyone else get a lower rating than they’d like to have. Feel free to share your thoughts in the comments below, or ways to improve your Uber rating.