Southwest Airlines has announced they’re taking drastic measures with their inflight service as they’ll be ending any sort of service on flights under 250 miles. For longer flights, they will offer just canned water and a snack. No more sodas, beer, wines, drinks, or even ice.
Per Southwest Airlines,
Southwest Airlines has temporarily suspended beverage/snack service on all flights less than 250 miles. Effective, Wednesday, March 18, Southwest Airlines will modify our beverage/snack service on all flights above 250 miles to “a can of water and a snack†only flights. We believe these changes support limiting direct Customer touchpoints and will allow you more time to focus on good hand hygiene and any added trash service for the disposal of used cleaning wipes, tissues, or other disposable items.
We reached out to Southwest Airlines on this policy and they confirmed this new service is up and running as of now indefinitely. Additionally, those with drink coupons with an expiration, Southwest plans to allow customers to use at a later time once regular service resumes.
What are your thoughts about Southwest removing all service offerings onboard including drinks and only offering a can of water. Feel free to share in the comments below.
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I cannot believe this is a thing. You don’t even get the can. They are still handling cups, ice, opening the can, pouring, then handing out cups with a napkin. This isn’t about reducing the touching of anything. It’s about saving a buck and screwing their customers under the auspices of safety.