Hyatt Requires Face Masks for All Guests

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Following in the footsteps of Marriott, Hyatt has announced a new policy to combat coronavirus across its 30 brands globally. Effective July 27, 2020, Hyatt will require both hotel guests and employees to wear face coverings at all of its hotels.

This is an addition to the current increased cleanliness practices Hyatt has put in place, as well as added social distancing guidelines.

Per Hyatt,

Following medical expert guidance to help reduce the spread of COVID-19, beginning Monday, July 27, all Hyatt hotels in the U.S. and Canada will require face coverings within indoor public areas, which include meetings and events spaces, restaurants and bars, and fitness centers. At all Hyatt hotels globally, Hyatt colleagues will continue to wear face masks and additional personal protective equipment based on job specifications.

As the COVID-19 pandemic continues to evolve, Hyatt remains committed to supporting industry partners like AHLA and following medical expert guidance that support face coverings and social distancing as successful ways to mitigate the spread of the virus. Hyatt will continue to closely monitor the situation as well as local government mandates and consider expanding this mandate to other regions.

Most US airlines have mandated masks when traveling onboard flights, so it makes sense that we see Marriott become the first major hotel company to have an official policy in place across all of its hotels.

With Hyatt, the new face mask requirement applies to all guests in all public places including the lobby, gym, restaurants, and other common areas regardless the jurisdiction of the city/state in which the hotel is located.

By adding a face covering requirement, this is another step that will get us back to traveling quicker. We’ve already seen Marriott and IHG similar protocols in all their hotels as well, with Hilton being the only large hotel operator not to have a blanket policy in place.

What are your thoughts on Hyatt’s new mask policy globally? Feel free to share your thoughts in the comments below. 

Editorial Note: Opinions, analyses, reviews or suggestions expressed on this site are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed.

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  1. I think you meant to write “Hyatt” rather than “Marriott” in this sentence: “This is an addition to the current increased cleanliness practices Marriott has put in place…”

  2. Thanks Tom. Just bought a “fake” mesh breathable mask just in case. By the way: Masks Don’t Work: A Review of Science Relevant to COVID-19 Social Policy. . “The chance of catching Covid-19 from a passing interaction in a public space is therefore minimal. In many cases, the desire for widespread masking is a reflexive reaction to anxiety over the pandemic.” .

  3. I think limiting travel to only essential trips would help slow Covid19 as well but I still see many people asking about which hotels they should go visit for a vacation type trip. As an essential worker that requires me to travel right now it increases my exposure to Covid19 when people travel for pleasure only to find a hotel with essential workers, closed pools, mostly closed fitness rooms and limited or no breakfast. I guess the good news is that elite upgrades are easier to get at some properties even if the lounges are closed on the club floors. Masks are the least of the problem for most properties.

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