Marriott Bonvoy Elite Benefit Guarantees Reinstated

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We’ve see hotels drastically scale back their offerings due to the pandemic. Everything from restaurant and lounge closures, to no longer offering housekeeping service. However, there’s good news for Marriott Bonvoy Elite members, as it’s now been a week since the company has reinstated its Elite Benefit Guarantees.

The Elite Benefit Guarantees covers several items including the Ultimate Reservation Guarantee, Guaranteed Platinum Elite/Titanium Elite Welcome Gift, Guaranteed Room Type, Guaranteed Lounge Access, and 48-Hour Guaranteed Availability.

The biggest lack in elite benefits has been the Guaranteed Platinum Elite/Titanium Elite Welcome Gift which is includes breakfast at many brands. During the pandemic, many hotels were only offering bonus points to elite members, but now these hotels must offer some sort of breakfast option, otherwise you’ll be able to receive compensation.

In the spirit of sharing breaking program news here first, we’re excited to share another update with you today regarding our Elite Benefit Guarantees.
We are reinstating the elite guarantee compensation which had been temporarily suspended due to COVID-19. Please note that based on day-to-day business conditions at individual hotels and/or government regulations, properties may offer a breakfast alternative when lounges and restaurants are closed such as grab and go or credit for food and beverage purchases on property. As always, the Lounge and Welcome Gift elite benefit depends on brand and geographic regions.
This change takes effect today, January 11, 2021.

Bottom Line

It’s great to see Marriott reinstate its Elite Benefit Guarantees. Be sure you’re up to date on which hotels must offer breakfast benefits for elites as it differs by brand and region. You can view the full details on the Elite Benefit Guarantees page.

What are your thoughts on Marriott brining back its Elite Benefit Guarantees? Have you filed a claim before with a property? Feel free to share your experience below. 

Editorial Note: Opinions, analyses, reviews or suggestions expressed on this site are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed.

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Here at Points, Miles and Martinis, we love all things travel. We focus on topics relating to travel including destinations, airline, hotel, car rental and credit card reward programs. Our goal is to help people travel better. - See more at our About Us page.

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