This past weekend, I decided to hit up my local CVS store and buy some Vanilla Reloads. My particular CVS keep their Vanilla Reloads behind the counter, so I went up to the cashier who was able to get them from under the register and start the transaction.
I was using my Chase Ink Bold card, which earns Ultimate Rewards points. Other Chase Ultimate Rewards earning cards include the Chase Ink Plus and Chase Sapphire Preferred.
However after the scanned the first two cards, and I had already swiped my credit card he alerted me that their was an error with one of the Vanilla Reloads and that the card had already been activated.
I thought this was strange, since these cards had been kept behind the register, so wondered how this could of happened. The cashier did not know either and claims he had never seen this before. However, after the transaction was processed, he said there was a message on his computer to process a refund.
So I swiped my card again, and was refunded the $503.95. It’s important to note that I had to swipe my card again to get the refund so had I dashed out of the store, I’m not so sure this refund would of happened automatically.
Currently when I log into my chase account, I see the $1007.90 pending charge so let’s hope this refund comes through.
Once refunded, the cashier did take back the card that had the error, so I don’t know if there was any money loaded on it or not, but my guess is there wasn’t.
Key Links:
Ink Plus Business Card (50,000 bonus points after spending $5,000 in 90 days)
Ink Bold Business Card (50,000 bonus points after spending $5,000 in 90 days)
Chase Sapphire Preferred (40,000 bonus points after spending $3,000 in 90 days)
Bottom Line
It’s important to double check the receipt and make sure all your cards are indeed activated. Have you ever had an error message when trying to buying Vanilla Reloads? How did the store handle it?
Sign up for Email || Twitter || Facebook || Tips & Tricks
Hotel Offers || Airline Offers || Bank Offers || Cash Back Offers
About Points, Miles & Martinis
Here at Points, Miles and Martinis, we love all things travel. We focus on topics relating to travel including destinations, airline, hotel, car rental and credit card reward programs. Our goal is to help people travel better. - See more at our About Us page.
Sign up for Email || Twitter || Facebook |
Hotel Offers || Airline Offers || Bank Offers || Cash Back Offers
Exact same thing happened to me Saturday. I am also waiting for the credit transaction.
I had something similar but not at CVS.
Tried to load the card on to bluebird and bluebird gave an error. However, the next time I tried it, vanilla said this card is already redeemed.
Checked with amex (no pending transactions) and vanilla both and had to submit a help ticket with Vanilla folks including copy of the receipt, actual card; after 3 days vanilla ppl inComm were able to load the $500 back to the exact same card and the load on to bluebird went without issues.
Exact same thing happened to me as to Stacy Smith. I submitted my help ticket to Incomm on 12/6 and waiting the 3 business days to see their response. Quite a pain as you have to send your drivers license or other government issued ID info as well.
Fyi you just let everyone in on which store has them.
@Joey Hello??? Even Lady Gaga knows all about Charlie Victor Sierrra….big deal LOL !!!
these vanillas are a pain sometimes but its all worth it in the end. anybody who plays this game go through this once or twice.
Paid as usual, receipt said “Processed = will activate within 24 hours” had to wait a full day to see the money on the VR Card.