International passengers get directed to the kiosks, scan their passports, take a photo, and then use the kiosk touchscreens to make their declarations, and then verify their passenger information.
Atlanta is the latest airport to get these kiosks. Vancouver (YVR), Montreal YUL), Chicago O’Hare (ORD), Chicago Midway (MDW), Seattle-Tacoma (SEA), and JFK Terminals 1 and 4 already are using the BorderXpress kiosks.
These kiosks can cut customs wait times by as much as 50 percent as passengers enter their information into the kiosk that produces a receipt for CPB officers to see before clearing the passenger.
Have you had a chance to try these new kiosks yet? What are your thoughts?
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I think these machines are great, but be careful! If you make a mistake and start over, you will get the dreaded “X” on your receipt and then you get way for regular screening.
Didn’t see these at ATL yet, but worked great at SEA-TAC the other day. You can adjust the screen up/down before you take the photos so you don’t have to stoop down low. The passport scanning area can be a bit finicky if you don’t lay it down just right.