According to Frontier Airlines it seems that pizza might just be.
Per this MSN News article, passengers on a diverted Frontier Airlines flight from Washington to Denver, received a nice treat when they landed in Cheyenne, Wyoming.
Due to the lengthy weather delay, the captain decided to order 35 pizzas to feed all 160 passengers on-board the divereted flight.
Per the article, The pilot said, “Ladies and gentlemen, Frontier Airlines is known for being one of the cheapest airlines in the US, but your captain is not cheap,'” Logan Marie Torres recounted to the news station. “‘I just ordered pizza for the entire plane.'”
What a nice surprise for these passengers who were diverted. Sure, the airline could of offered $50 vouchers to all the passengers, but sometimes all you need for service recovery is to order pizza for your customers.
What would you rather take during your next delay or diversion, a $50 airline credit or hot fresh pizza?